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People Operations Lead

Checkr

Checkr

People & HR, Operations
San Francisco, CA, USA
Posted on Thursday, May 30, 2024

About Checkr
Checkr builds people infrastructure for the future of work. And we believe everyone should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. Established in 2014 and valued at $5B, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping thousands of companies like Uber, Instacart, Netflix, Compass Group, and Adecco to hire great new people with an experience that’s fast, smooth, and safe.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr has been recognized as one of BuiltIn's 2023 Best Places to Work in the US and is a Y Combinator 2023 Breakthrough Company and Top Company by Valuation.

About the team/role
We are looking for a driven People Operations Lead who can be a positive force to drive operational efficiency, manage best-in-class technology, design intentional processes, and contribute to delivering an exceptional employee experience. This role will play a key part in managing employee requests, driving strategic business process improvements in Workday, maintaining data integrity across our people technology, and managing compliance related activities for the People Ops team. We’re looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations.

What you’ll do

  • Uses a deep understanding of Workday to initiative and complete key business processes from position creation to onboarding and offboarding.
  • Responsible for accurately reviewing employee data into Workday and appropriately managing large sets of data for EIB processing.
  • Partner with stakeholders in People and Payroll to coordinate and serve as a People Ops leader for various initiatives.
  • Provides high quality employee and manager support by directing employees to the right resources, and representing our company policies and practices.
  • Design and implement programs to minimize manual transactions and automate processes while improving the company’s knowledge-based People-related policies and practices, resulting in the improvement of self-service capabilities.
  • Prepare, review, interpret and analyze a variety of data, information and reports and make recommendations on findings.
  • Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
  • Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
  • Develop and deliver training related to People Ops programs.
  • Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
  • Perform additional People Operations duties and projects as they arise.

What you bring

  • Expertise in our people tools including Workday HCM, Greenhouse, CultureAmp, and more. Additional workday module experience is a plus.
  • 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
  • High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
  • Experience with best in class HR practices and program development that allows you to influence the needs of stakeholders across the People function and beyond.
  • Strong HR operational knowledge across technology, process design, and employee experience.
  • Ability to work “hands-on” and willingness to "roll up your sleeves" to get things done
  • Solid problem solving and critical thinking skills while exercising sound judgment.
  • Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.
  • Excellent verbal, written and interpersonal communication skills required.
  • Proven time management skills and project management skills, with the ability to manage a high volume of requests.
  • Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
  • Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team.

What you’ll get

  • A fast-paced and collaborative environment
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental, and vision coverage
  • Up to $25K reimbursement for fertility, adoption, and parental planning services
  • Flexible PTO policy
  • Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $136,578 to $184,782 in San Francisco.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.