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Commercial, Solutions Engineer Lead



Cork, Ireland
Posted on Friday, May 31, 2024

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

As a Commercial Solutions Engineering Lead at Cloudera, you will be responsible for our technical solution selling, working closely with our existing customers, prospects, partners, and internal stakeholders to ensure the technical win and successful adoption of Cloudera's products.

As part of this, you will utilize your technical acumen, business competencies and customer service orientation to provide the highest level of consultation to the inside sales teams to support the regional sales goals

As a Commercial Solutions Engineer Lead you will:

  • Demonstrate Cloudera products in a way that engages your customers to say “yes” to Cloudera

  • Design solutions for your customers’ needs using Cloudera technologies, based on reference architectures and common patterns

  • Hold use case discovery workshops with customers or prospects

  • Provide direct support to Inside Sales Team through the Discovery & Qualification phases

  • Determine if Opportunity can be worked directly by Inside Sales SE Team based on bandwidth and technical requirements

  • Present product roadmap and vision to inspire your customers to think bigger

  • Participate in external publicity and evangelism (meetups, webinars, blogs)

  • Support corporate initiatives specific to the Internal Sales Team goals

  • Work with managed services and cloud migration partners to unblock accounts who lack the required skill set or personnel to run CDP

  • Run Hands-On-Labs \ Workshops to increase customer Cloud Consumption and Expansion

  • Guide customers through 5-Day Public Cloud Trials and POCs

You may also have the opportunity to:

  • Attend Regional forecast calls and provide inputs and feedback on open Opportunities

  • Act as a mentor for newly hired Inside SE's within the Region

  • Provide additional training on Sales Plays specific to the Inside Sales target accounts

  • Develop repeatable processes to support the segment (e.g. technical discovery, account management, POCs)

  • Provide shadowing opportunities to new Inside Sales SE's and ensure the quality of presentation and demo delivery

  • Work closely with RSI Partners that are best fit for a SMB customer base.

  • Fully leverage technical overlay teams (Cloud Solution Specialists, PM Practice Managers, Customer Success Managers)

We’re excited about you if you have:

  • Bachelor’s Degree in a Technical Field

  • 5 + years of professional work experience in a similar position

  • Enterprise Software and Big Data experience

  • Certification(s) on any of the major hyper-scalers (AWS, Azure, GCP)

  • Demonstrated understanding of the challenges in operations, Security and Data Governance within the enterprise

  • Hands-on experience with cloud native technologies such as microservices, container orchestrators and auto-scaling.

  • Solution Architecture/Engineering experience as a field of practice (able to listen to customer requirements, whiteboard and propose solution architecture, and get hands-on with the tech to design, build, and demonstrate real business value)

  • You are on good terms with Infrastructure (Hardware, Storage, Network), Java/.NET, and SQL .

  • You have an interest in Generative AI and Data Science and understand the difference between Data Engineering and Applied Science

  • You have strong Linux skills

  • Demonstrated Strong Written and verbal Communication skills

  • Demonstrated problem solving and analytical skills

You may also have:

  • Demonstrated knowledge of Big Data Ecosystem (HDFS & YARN, Spark, Impala, KUDU, Solr etc ), can talk to the benefits of a centralized architecture for both data management and data access

  • Streaming experience (Nifi, Kafka, Flink, Spark, etc.)

  • NoSQL experience (HBase, Cassandra, MongoDB, etc.)

  • EDW experience – Teradata, Netezza, GreenPlum, Exadata

  • Data Science and ML experience – (R, Python, Deep Learning Frameworks etc.)

  • Integration Products experience (Talend, DataStage, Informatica BDM, Qlik, Tableau, Zoomdata, IBM, Oracle, etc.)

  • You thrive in a changing environment

  • Advanced degree

What you can expect from us:

  • Generous PTO Policy

  • Support work life balance with Unplugged Days

  • Flexible WFH Policy

  • Mental & Physical Wellness programs

  • Phone and Internet Reimbursement program

  • Access to Continued Career Development

  • Comprehensive Benefits and Competitive Packages

  • Paid Volunteer Time

  • Employee Resource Groups

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.


L1: Hybrid