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Product Manager

Cloudera

Cloudera

Product
Costa Rica · Remote
Posted on Friday, July 19, 2024

Business Area:

Support

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

As a Product Manager you will....

  • Manage all aspects of an assigned AI-powered support product, from initial requirements gathering through general availability (GA) and ongoing maintenance.

  • Work closely with fellow product managers to deliver on product commitments made to stakeholders.

  • Collaborate with internal stakeholders to meticulously document their AI needs.

  • Partner with the development team and business leaders to prioritize features and functionalities that optimize user experience.

  • Define and track key performance indicators (KPIs) to measure product success and provide leadership with clear insights.

  • Collaborate with Learning & Development to create training materials for new product launches and facilitate smooth change management.

  • Translate ambiguous user requests into well-defined product specifications for the development and design teams.

  • Create and maintain comprehensive product documentation to ensure ongoing product knowledge transfer and user support.

We are excited about you if you have....

  • 3-5 years as a Product/Program Manager in a individual contributor role

  • Has experience working on AI projects either Actively or in a supporting role

  • Proven track record of launching Products from Ideation to Market

  • Experience working with cross functional teams

  • Well versed in Agile methodology and design thinking

  • Fluency in English to convey your thoughts across

  • Data and insights are key to strategic decision making. Hence proven experience using Analytics tools to drive Product and/or Process Changes

  • Ability to manage multiple projects simultaneously and meet deadlines.

  • Experience working in an ecosystem with multiple systems interdependent on each other and collaborating with cross-functional teams

  • Basic AI knowledge is preferable (e.g. Prompt Engineering, Vectorisation, Reranking, Chunking)

  • Experience using any one of the analytics tools in the market such as Google Analytics, Adobe Analytics, Firebase, Tableau etc

  • Strong understanding of the Google product suite (Calendar, Drive, Sheets, Docs and Slides)

  • Experience using any one of the Project Management tools such as JIRA, Asana, Github, Redmine, Basecamp etc

  • Excellent communication and interpersonal skills.

  • Ability to engage C-Suite/Leadership (if need be) to ensure there is the right balance between Expectations set and Deliverables achievable.

What you can expect from us:

  • Generous PTO Policy

  • Support work life balance with Unplugged Days

  • Flexible WFH Policy

  • Mental & Physical Wellness programs

  • Phone and Internet Reimbursement program

  • Access to Continued Career Development

  • Comprehensive Benefits and Competitive Packages

  • Paid Volunteer Time

  • Employee Resource Groups

Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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