Concur Business Systems Analyst
Cloudera
Business Area:
Business Ops & ITSeniority Level:
Mid-Senior levelJob Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
The Concur Business Systems Analyst role will be a member of the Spend & Finance Systems group under the Enterprise Technology team. The primary responsibilities of the BSA will be to support the intricacies involved with supporting the user-base of Concur’s Travel & Expense Platform. The individual will work closely with business partners in Accounts Payable team in gathering requirements, designing, maintaining and deploying solutions. A strong technical understanding of the Travel & Expense (T&E) process is required to be successful in this role.
As a Concur Business Systems Analyst you will:
Work with business partners in Accounts Payable to document requirements, develop and design solutions within Concur
Maintain a good change management process for SOX purposes
Maintain clear and detailed documentation on enhancements, customizations including workflows, integrations and reports in a functional requirements document
Periodically check on integration emails to analyze failures and resolve issues
Partner with other BSAs / Developers to perform regression testing for major releases
Coordinate UAT with business partners to test deployments prior to releases
Participate in Sprint planning and daily stand up meetings
Support a user-base of 2800+ employees for Concur
Triage, analyze, respond, resolve and close out JIRA tickets in a timely manner
Develop complex reports with multiple table joins and dashboards per business needs
Proactive approach to monitor communication channels and JIRAs, to reach out and follow up as needed
Familiar with Credit card programs and statements
Hands on experience with Concur’s workflow, reporting and audit rule creations
Experience working with Travel Management Companies
We're excited about you if you have:
Must have 3-5 years strong experience working with Concur or an equivalent Travel & Expense platform
Sprint / Agile development experience highly preferred
Familiarity with using JIRA or similar ticketing systems
Bachelor’s Degree in Computer Science, Accounting, Information Systems or related experience
Experience in Excel or Google Sheets, including Pivot tables and lookups
You may also have:
Cognos/SQL relational database reporting experience
Experience working in a private company with public company standards (SOX-compliant)
Familiarity with integration diagramming tools like Miro or Visio
General accounting concepts or Accounts Payable experience
Experience with IT Application repositories such as Zylo
Netsuite ERP experience
Strong verbal communication skills, including presentation skills and running meetings
Experience in areas of Electronic Payments including ACH, Wire, Checks, Corporate credit card handling
Credit card statement imports including MCC codes
Procure-to-Pay experience a plus
What you can expect from us:
Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Employee Resource Groups
Cloudera is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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