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Event Marketing, Senior Manager



Administration, Marketing & Communications
Durham, NC, USA · United States
Posted on Monday, June 17, 2024

Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.

  • Drive Results: We think big, work smart, and execute fast to transform the future of commerce
  • Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
  • Champion Customers: We go the extra mile for our customers to help them unlock their full potential
  • Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures

The Opportunity:

commercetools is looking for a Senior Events Marketer to join our global Corporate Events team. Our Corporate Events team plans, executes, and owns a range of in-person events including our annual user conference Elevate and our presence at various large-scale industry trade shows.

In this role, you will report to the Director of Global Events, working closely with all departments in the organization with a special focus on collaborating with the Field and Partner Marketing teams.

If you find joy in the details, live by a schedule, and planning a hosted conference for 1,000+ attendees is a ‘been there, done that’ for you, you might be just who we are looking for!
Your Mission:
  • Leverage superior project management, organization, and communication skills to ensure seamless execution across all events
  • Help grow our flagship user conference Elevate - The Global Commerce Summit including stakeholder and agency management, internal communication, speaker handling, run of show development, sponsorships, registration, promotion, venue selection, accommodation, contracts, budget, mobile app strategy, and production
  • Manage all aspects of large industry events and trade shows, including negotiating contracts, budget, managing vendors & internal stakeholders, developing promotional materials, collaborating with the sales team, building internal event documents, booth design and messaging, staff scheduling, travel arrangements, owning meeting schedule, shipping, logistics, and on-site support
  • Create and implement strategies (pre-, post-, and during events) to drive lead generation and engagement across events
  • Audit calendar of currently-planned events against strategic criteria to determine audience fit; identify potential new event opportunities against strategic criteria and vertical marketing plans to ensure commercetools is present at the right conferences in the right locations
  • Track key performance metrics related to event success, such as lead generation, attendee engagement, attendee surveys, and ROI
  • Provide post-event analysis and insights to continually optimize future event strategies
  • Develop and manage event budgets, ensuring resources are allocated effectively to achieve desired outcomes
  • Create processes and templates to streamline execution and internal alignment.
  • Build the bridge between internal stakeholders, such as sales, finance, legal, customer success, marketing, partner, sales, and our external vendors and suppliers
What you need to succeed:
  • 5+ years of experience managing hosted large-scale (1,000+ attendees) and complex events (e.g. multi-day, hybrid, sponsorship, multiple content streams) for a B2B technology entity and/or event production agency experience
  • Attention to detail and organizational skills, especially around time-sensitive activities on a global basis
  • Time management and problem-solving skills, with the ability to manage multiple events simultaneously
  • Excellent communication and interpersonal skills
  • Experience with Project Management and CRM software (e.g., JIRA, Hubspot, Asana, Salesforce)
  • Willingness to travel to events as needed
Nice to have:
  • EMEA-based event support
  • SaaS or B2B experience

We care about your growth and well-being

💰 Competitive Compensation Package: Generous compensation structure consisting of salary, a competitive stock option package, and various benefits and perks

☀️ Workation: Work up to 60 days per year in a country different from your home country

💻 Learning & Development Budget

📚 Academy: Regular training sessions, access to Coursera and Babbel training courses

🙌 Our Benefits: Check them out by office here

⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees

🚀 Mindset & Growth: A diverse workplace with an open, international culture, and learning environment

For US-based roles

🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for employees and dependents

🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, and volunteering

💰 Prepare For Your Future: 401k with company match

👐 Get Involved: Opportunities to join our Employee Resource Groups, fitness challenges, artistic channels, and more!

Our Durham Office:

  • Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
  • Do you have a dog? We're a dog friendly office
  • Kombucha on tap, coffee, tea, snacks, and catered lunches
  • Semi-monthly team events
  • Need a break? We have foosball, darts, ping pong, and a golf putting simulator
  • Combination of individual work spaces and cozy meeting rooms

Come grow with us!

We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.

At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

US Pay Range
$90,000$120,000 USD