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Sr. Technical Writer

Couchbase

Couchbase

Marketing & Communications, IT
Bengaluru, Karnataka, India
Posted on Thursday, April 18, 2024

Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.

This position is a hybrid role based in Bengaluru, India with the opportunity to work from the Bengaluru office on a regular basis.

Documentation at Couchbase is a crucial component of the product experience. As a technical writer, you'll work with our global team to deliver documentation that helps our customers be successful. Working in a fast-paced environment, you’ll experience the immediate and direct impact of your contributions through frequent (monthly) releases to our rapidly growing base of global customers in database management software.

We’re seeking a Senior Technical Writer who understands databases and application developers and who is skilled at developing content for both beginners and advanced users. If you are passionate about creating engaging content experiences, have top-notch technical skills, and are eager to find innovative ways to collaborate with your teams, we’d love to have you on our team!

Responsibilities

  • Write task-based documentation, tutorials, reference content, and release notes for Couchbase Server. Write content from scratch.
  • Take a hands-on approach to learning more about our portfolio. Walk in the customers’ shoes by using our software and ensuring that the documentation reflects best practices.
  • Work closely with stakeholders to ensure that features, enhancements, and changes are fully documented for ongoing releases
  • Proactively engage with Support Engineers and other stakeholders to gather feedback and iterate frequently to keep the help content relevant and up-to-date
  • Write clearly in English, using a simple, conversational tone

Qualifications

  • 5-7 years technical writing experience.
  • Experience writing in a docs-as-code workflow with Git and Asciidoc, Markdown, or similar
  • Experience with databases or database management, and application development as a developer or technical writer
  • Experience with programming languages such as .NET, Go, Java, Kotlin, Node.js, PHP, Python, Ruby, Scala, C, or C++ as a developer or technical writer
  • Experience with Cloud/SaaS/complex distributed systems or cloud-native database infrastructure
  • Experience with cloud platforms such as AWS, GCP, or Azure
  • Bachelor's degree in Tech/Computer Science, Technical Communication, or equivalent practical experience
  • Excellent communication skills, both written and verbal
  • Experience with Continuous Integration (CI) testing for code or documentation is a plus
Why Couchbase?
Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase’s mission is to simplify how developers and architects develop, deploy and consume modern applications wherever they are. We have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers– all with best-in-class price performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications and build innovative new ones. See our recent awards to learn why Couchbase is a great place to work.We are honored to be a part of the Best Places to Work Award for the Bay Area and the UK. Couchbase offers a total rewards approach to benefits that recognizes the value you create here, so that you in turn may best serve yourself and your family. Some benefits include:
  • Generous Time Off Program - Flexibility to care for you and your family
  • Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
  • Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
  • Career Growth - Be valued, Create value approach
  • Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
  • And much more!
*Note: some programs are not applicable to all countries. Please discuss with a Couchbase recruiter to learn more.
Disclaimer:
Couchbase is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Join an impact initiative group and experience the amazing feeling of Couchbase can-do culture.
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