Senior Technical Writer
Couchbase
Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.
Documentation at Couchbase is a crucial component of the product experience. As a technical writer, you'll work with our global team to deliver documentation that helps our customers be successful. Working in a fast-paced environment, you’ll experience the immediate and direct impact of your contributions through frequent (monthly) releases to our rapidly growing base of global customers in database management software.
Location: This position is a hybrid role based in Bengaluru, India.
We’re seeking a Senior Technical Writer who understands Application Developers and is skilled at developing content for both beginners and advanced users. If you are passionate about creating engaging content experiences, have top-notch technical skills, and are eager to find innovative ways to collaborate with your teams, we’d love to have you on our team!
Responsibilities
- Write example-rich documentation, tutorials, reference content, and release notes for developers creating applications using Couchbase offerings. Write content from scratch.
- Take a hands-on approach to learning more about our portfolio. Walk in the customers’ shoes by using our software and ensuring that the documentation reflects best practices.
- Work closely with stakeholders to ensure that features, enhancements, and changes are fully documented for ongoing releases.
- Incorporate and test code samples to help developers get up and running quickly.
- Proactively engage with Support Engineers and other stakeholders to gather feedback and iterate frequently to keep the help content relevant and up-to-date
- Write clearly in American English, using a simple, conversational tone
Qualifications
- 5-7 years experience as a technical writer or application developer.
- Experience writing in a docs-as-code workflow with Git and Asciidoc, Markdown, or similar
- Experience with databases and application development as a developer or technical writer
- Experience with programming languages such as .NET, Go, Java, Kotlin, Node.js, PHP, Python, Ruby, Scala, C, or C++ as a developer or technical writer
- Experience with Cloud/SaaS/complex distributed systems or cloud-native database infrastructure
- Experience with cloud platforms such as AWS, GCP, or Azure
- Bachelor's degree in Tech/Computer Science, Technical Communication, or equivalent practical experience
- Excellent communication skills, both written and verbal
- Experience with Continuous Integration (CI) testing for code or documentation is a plus
- Generous Time Off Program - Flexibility to care for you and your family
- Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
- Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
- Career Growth - Be valued, Create value approach
- Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
- And much more!