Sr GTM Systems Business Analyst (SFDC Admin)
Couchbase
This job is no longer accepting applications
See open jobs at Couchbase.See open jobs similar to "Sr GTM Systems Business Analyst (SFDC Admin)" Accel.Every day we tackle new and exciting challenges to empower developers to build modern cloud, mobile, and edge applications that deliver a premium user experience. Couchbase delivers unmatched performance, scalability, flexibility and financial value across cloud, on premises, hybrid, mobile and edge deployments. The database market is undergoing a generational shift and is one of the largest market opportunities in enterprise software due to big trends like the need for digital transformation, acceleration to the cloud and innovation at the edge. Join Couchbase to be a part of a greater change. Here you’ll have the opportunity to learn and grow with some of the most innovative, passionate and humble individuals in the database industry.
Job Overview: As a Go-To-Market (GTM) Systems Business Analyst, you will be responsible for managing, configuring, and supporting our Salesforce environment. This role involves working closely with end users to gather business requirements, provide training, and troubleshoot issues, ensuring the smooth operation and optimization of our Salesforce platform. You will also play a key role in quality assurance (QA), ensuring that any changes to the Salesforce platform meet business needs and maintain system integrity.
Qualifications:
- 3+ years of experience as a Salesforce Administrator (Salesforce Advanced Administrator certification is a plus), Salesforce CPQ, and other GTM tools like (Clari, LeanData, D&B, Outreach, ZoomInfo, Marketo, etc.)
- Strong knowledge of Salesforce best practices, including security, data management, and automation tools.
- Experience with user management, profiles, roles, territories, permission sets, creating and customizing reports and dashboards in go-to-market tools
- Excellent communication skills, with the ability to gather business requirements and translate them into technical solutions.
- Strong problem-solving skills, particularly in user support and troubleshooting.
- Experience in quality assurance, including testing Salesforce and CPQ configurations and customizations to ensure they meet business requirements.
Responsibilities:
- Serve as a point of contact for Salesforce and support, assisting end users and resolving issues.
- Configure and maintain Salesforce features, including custom objects, fields, and page layouts.
- Gather and document business requirements, translating them into effective GTM solutions.
- Manage user accounts, profiles, roles, and permissions to ensure data security and access control.
- Develop and maintain process automation to streamline business operations and improve efficiency.
- Perform quality assurance testing on Salesforce configurations and customizations to ensure they meet business needs and maintain system integrity.
- Conduct user training and create documentation to promote best practices and increase user adoption.
- Generous Time Off Program - Flexibility to care for you and your family
- Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
- Financial Planning - RSU equity program*, ESPP program*, Retirement program* and Business Travel Insurance
- Career Growth - Be valued, Create value approach
- Fun Perks - A Monthly Lifestyle Spending Account credit, an ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
- And much more!
This job is no longer accepting applications
See open jobs at Couchbase.See open jobs similar to "Sr GTM Systems Business Analyst (SFDC Admin)" Accel.