Senior Technical Writer

Location: Manchester, UK (Hybrid)

Documentation at Couchbase is a crucial component of the product experience. As a technical writer, you'll work with our global team to deliver documentation that helps our customers be successful. Working in a fast-paced environment, you’ll experience the immediate and direct impact of your contributions through frequent (monthly) releases to our rapidly growing base of global customers in database management software.We’re seeking a Senior Technical Writer who understands Mobile Application Developers and is skilled at developing content for both beginners and advanced users. If you are passionate about creating engaging content experiences, have top-notch technical skills, and are eager to find innovative ways to collaborate with your teams, we’d love to have you on our team!Responsibilities

• Write example-rich documentation, tutorials, reference content, and release notes for developers creating applications using Couchbase offerings. Write content from scratch.
• Take a hands-on approach to learning more about our portfolio. Walk in the customers’ shoes by using our software and ensuring that the documentation reflects best practices.
• Work closely with stakeholders to ensure that features, enhancements, and changes are fully documented for ongoing releases.
• Incorporate and test code samples to help developers get up and running quickly.
• Proactively engage with Support Engineers and other stakeholders to gather feedback and iterate frequently to keep the help content relevant and up-to-date
• Write clearly in American English, using a simple, conversational tone
  
  

Qualifications

• 5-7 years experience as a technical writer or application developer.
• Experience writing in a docs-as-code workflow with Git and Asciidoc, Markdown, or similar
• Experience with databases and application development as a developer or technical writer
• Experience with Mobile programming languages such as C, .Net, Java, Javascript, Kotlin, Objective-C, and Swift as a developer or technical writer
• Experience with Cloud/SaaS/complex distributed systems or cloud-native database infrastructure
• Experience with cloud platforms such as AWS, GCP, or Azure
• Bachelor's degree in Tech/Computer Science, Technical Communication, or equivalent practical experience
• Excellent communication skills, both written and verbal
• Experience with Continuous Integration (CI) testing for code or documentation is a plus