Sr Sales Operations Manager
Couchbase
As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency—from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission.
Key responsibilities
- Strategic planning: Develop go-to-market strategies and programs, and provide data-driven insights to senior leadership.
- Process optimization: Design and implement operational frameworks to improve sales efficiency, including sales forecasting, target setting, and budgeting.
- Data management and analysis: Maintain CRM data accuracy, generate reports, develop dashboards, and analyze performance metrics to identify trends and opportunities.
- Enablement and training: Coordinate training and develop resources, such as playbooks and other tools, to equip the sales team and partners for success.
- Tool and system oversight: Oversee the implementation and management of sales tools and systems, such as the CRM, and work with IT teams to ensure they are effective.
- Partner management: Manage onboarding, track performance, and ensure compliance with agreements and policies.
Essential skills and qualifications
- Strong analytical skills with the ability to interpret complex data and translate it into actionable insights.
- Proficiency with sales tools and systems like Salesforce (SFDC) and CRM systems.
- Excellent communication and cross-functional collaboration skills to partner effectively with sales, marketing, and other departments.
- Experience in sales operations, sales strategy, or partner operations.
- Strong organizational skills with experience in project management, process improvement, and data management.
At Couchbase, we believe innovation thrives when diverse perspectives are at the table. We actively encourage applications from individuals of all backgrounds—including women, people of color, LGTBQIA+ professionals, veterans, and individuals with disabilities. If you see a role that excites you, but don’t meet every qualification, we still encourage you to apply.
Studies show underrepresented talent is less likely to apply unless they meet all the criteria. We encourage you to apply if you’re excited about the role and can bring strong contributions to our team.
If you require reasonable accommodations during the recruitment process, please let your recruiter know—we’re happy to support you.
We value diverse educational and career backgrounds. If your experience aligns with the role’s goals—even if it doesn’t follow a traditional path—we’d love to hear from you.
- Generous Time Off Program - Flexibility to care for you and your family
- Wellness Benefits - A variety of world class medical plans to choose from, along with dental, vision, life insurance, and employee assistance programs*
- Financial Planning - Retirement program* and Business Travel Insurance
- Career Growth - Be valued, Create value approach
- Fun Perks - An ergonomic and comfortable in-office / WFH setup. Food & Snacks for in-office employees.
- And much more!