Job Title : Implementation Project Manager (IPM)

About Credgenics:

Credgenics is a cutting-edge SaaS platform designed to optimize the debt collection process, streamline litigation management, and enhance payment solutions for financial institutions, banks, NBFCs, fintechs, and ARCs. The platform leverages advanced AI, machine learning, and automation to provide highly efficient, data-driven collections and resolution capabilities, improving recovery rates while ensuring compliance with regulatory requirements. Credgenics offers a comprehensive suite of tools, including the Litigation Management System (LMS), CG Collect, Fleet on Street (FOS), Billzy Payment Gateway, Dialer, and advanced communication channels to maximize collections effectiveness.

Job Overview:

The Credgenics Implementation Project Manager leads the deployment of Credgenics' debt collections platform, ensuring timely, scope-aligned, and client-satisfactory implementation. This role requires expertise in managing complex projects, adhering to Credgenics’ methodology, and maintaining strong product knowledge. The IPM also contributes to process improvements for faster deployments and enhanced client satisfaction.

What you’ll be doing:

Project Management & Implementation

• Oversee multiple implementations, ensuring alignment with Credgenics' methodology.
• Conduct gap analyses, gather client requirements, and define user stories.
• Manage project documentation (FSD, CDD, training materials).
• Perform functional testing and validate features before deployment.

Client Engagement & Communication

• Serve as the primary client contact, managing expectations and scope.
• Deliver training sessions and ensure smooth onboarding.
• Communicate effectively with stakeholders, including C-level executives.

Risk & Quality Management

• Monitor project progress, address risks, and ensure timely delivery.
• Maintain high implementation quality and client satisfaction.

Collaboration & Compliance

• Work cross-functionally to deliver efficient solutions.
• Ensure adherence to corporate policies and industry standards.

What we are looking for:

• Education: Bachelor’s in Business, Technology, or related field.
• Experience: 1-3 years in project management/SaaS implementations (fintech preferred).
• Skills: Strong problem-solving, communication, and organizational abilities.
• Certifications: PMP/PRINCE2 is a plus.

Why Join Us?

• Opportunity to work closely with top leadership in a high-growth FinTech.
• A dynamic, fast-paced, and innovative work environment.
• Competitive compensation and career growth opportunities.