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Manager, Program Manager, Engineering - Supporting Exposure Management (GBR, Remote)

CrowdStrike

CrowdStrike

Customer Service, Operations
United Kingdom · Remote
Posted on Saturday, May 11, 2024

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We’re investing in program managers who are energetic, eager to learn, flexible and capable of managing large scale/complex engineering projects in a fast-paced environment.

As a Program Manager, you’ll be responsible for supporting the Exposure Management product team whose mission is to develop streamlined solutions that proactively reduce risk through unified, AI-powered vulnerability prioritization and complete attack surface visibility, ensuring the continuous evolution of our world-class Falcon products. Note this role is within product engineering and development and not an internal IT team.

Your primary focus will be two-fold. You will be driving the scheduling, scoping and end-to-end execution of projects for the team, working directly with Engineering Developers, Product Managers, and Dev Managers to ensure timely delivery against the roadmap. You will work closely across functional teams, and across geo-locations in Europe, the United Kingdom, Israel, and the United States to collaborate and ensure dependencies are well known, critical issues are identified and driven to resolution.

In addition, you will be responsible for the management of a growing team of Program Managers in Europe and the United Kingdom.

What You'll Do:

  • Partnering and direct facilitation with teams at all levels; from in the weeds with developers on projects to summations at the executive level.

  • Demonstrates the ability to learn and communicate technical context and align it with business objectives to help drive project deliverables, resources, and timelines.

  • Creating and driving the project schedule, working with dev management task assignments, and managing schedule progress; from large phases through to detailed tasks, including understanding and managing dependencies within and across Product Groups.

  • Collaborating with staff and management of multiple worldwide business units (including subject matter experts, product management, design teams, and technology teams) to clearly identify, explain, and communicate their project involvement, project goals, expectations, and tasks.

  • Proactively tracks the status of project activities and ensures that schedules and priorities are being met.

  • Ensures critical issues are identified, tracked through resolution, and escalated if necessary.

  • Proactively manages daily/weekly project communication and status reporting.

  • Leads Scrum meetings and creates and follows up on meeting minutes/action items.

  • Flexibly working across timezones to help coordinate and follow up on work.

  • Willingness to travel both locally and internationally several times a quarter.​

What You'll Do as a People Manager:

  • Ability to engage in a participative and collaborative style of management, providing coaching and guidance to direct reports on expectations, implementation best practices and next steps, while allowing them space to determine a course of action and execute

  • Promotes employee empowerment by actively involving the team members in the direction of the program management team, product groups, and the business as a whole.

  • Actively encourages each team member to find their own self-direction (based on guidance) and to be intrinsically motivated rather than externally motivated.

  • Ability and willingness to make time for team members (weekly 1:1s, ad-hoc syncs) while supporting a program of projects.

  • Engages in a collaborative and open feedback model (giving and receiving honest feedback in a constructive manner).

  • Models ideal behavior and best practices for your direct reports by being an individual contributor as well as a people manager.

  • Understands where practices and policies must be aligned with the group vs where there is flexibility for outliers and ensures adherence.

What You'll Need:

  • Must be proficient in the use of Jira (query/ticket creation, board creation and facilitation)

  • 5+ years of experience working in a program/project management capacity for software development.

  • 3+ years of experience in people management (+ in relation to support of software development teams)

  • Experience with/exposure to large scale platforms (cloud technologies), complex inter-dependent technologies.

  • Seasoned team coach that manages and alleviates (instead of running from) persistent obstacles

  • Experience with Software Development Lifecycle and Project Management Methodologies, specifically Agile/Scrum. Experience with Scaled Agile Framework methodology a plus.

  • Experience owning a program/ portfolio of products/features, scoping requirements, planning milestones, and being an active resource for technical teams.

  • Excellent written and verbal communication skills are required.

  • Must enjoy consensus-driven environments where collaboration, honest and open communications are paramount.

  • Must work effectively and professionally with cross-functional groups across divisions, worldwide, as part of a team.

  • Must exhibit meticulous attention to detail, and have the ability to make logical, timely decisions.

  • Excel at proactively and independently driving results in small team environments.

  • Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.

  • Ability to extrapolate context from complex technical conversations, and provide teams with valuable summations around action items and next steps.

Requested in lieu of a cover letter:

In order to highlight what would make you a valuable asset to the CrowdStrike Program Management team, we'd like to know what a day in your "project management" life looks like. More specifically, please tell us about a single project in particular which required your leadership and fortitude to turn the tides of potential disaster. Using an intro paragraph to provide a brief summary of the problem the project was looking to solve and no more than 10 bullet points of "Actions Taken" by you specifically that led to the project's successful outcome.

#LI-Remote

#LI-SC2

Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

  • Competitive vacation and flexible working arrangements

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Access to CrowdStrike University, LinkedIn Learning and Jhanna

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

  • Birthday time-off in your local country

  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.