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Sr. Office Coordinator



Pune, Maharashtra, India
Posted on Tuesday, May 14, 2024

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The individual must have the ability to work on various projects from conception to completion, and must be able to work under pressure, at all times, to manage or work through a variety of activities and confidential matters with discretion. Must be able to understand and manage the office as well as manage a team.

What You'll Do:

Office Management

  • The individual will be managing the facilities team in Pune and make sure all CrowdStrike practices are followed.

  • Ensuring security maintains procedures; monitoring logbook, issuing visitor badges.

  • Oversees and provides covers for Office Manager as required:

    • Maintains safe and clean reception area, break area and conference rooms.

    • Monitor and maintain office equipment in partnership with the facilities department (printers, shredders, etc.).

    • Orders supplies for the entire office; including but not limited to snacks/supplies for break area, Staples supplies, Fed-Ex & mail supplies.

    • Receives, sorts and forwards incoming mail. Maintains and routes publications.

    • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

    • Manage office catering requests.

  • Manage conference room scheduling and work effectively with meeting organizers to efficiently and effectively schedule meetings.

  • Be aware of conflicts and adept at keeping meeting managers aware of updates and working around conflicts in a proactive and skilled manner

  • Monitoring the critical infrastructure operations and the workplace operations.

  • Managing Front desk operations, office upkeep, pantry operations.

  • Dealing with the landlord on rent agreement & common area maintenance

  • Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are always maintained.

  • Managing life safety systems Fire protection systems

  • Managing all FM vendors and conducting the KPI for the vendors.

  • Execution of building management system (BMS) for energy saving.

  • Ensure all staff and vendors employed in critical facilities are properly trained and accredited. Ensure strict adherence to all working policies and procedures.

  • Develop and maintain Standard Operating Procedures (SOPs) for all engineering services and critical environments. Ensure compliance with all SOPs and related controls.

  • Incident management protocol will be followed as per the process.

  • Vendor Management & due-diligence.

  • Power quality audits on yearly basis and tracking the observation points till the closer.

  • Managing the E-Waste and general scrap removal

  • Arranging and managing the Vendor's visits.

  • Supervise day-to-day engineering and soft service activity in coordination with the site team.

  • Quarterly review of service contracts to have better control on operations.

  • Tracking and ensuring vendor invoices as processing within the timeline.

  • Ensuring that facilities will be followed/maintained with EHS standards.

  • Assisting with building projects, renovations, or refurbishments at the facility

Inquiry Management:

  • Receive incoming requests, prioritize, and communicate to staff.

  • Read and analyse incoming memos, submissions, and reports to determine their significance and plan their distribution.

  • Prepare responses to correspondence containing routine inquiries.

Additional Responsibilities:

  • Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.).

  • Mailing and shipping items

  • Buying gifts and shipping/sending

  • Other duties and projects as assigned

What You'll Need:

  • Minimum of 8 years professional experience.

  • Exemplary written and verbal communication.

  • Customer service oriented.

  • Demonstrated ability to work independently and prioritize multiple, high-priority tasks.

  • Ability to interact with people at all different levels including senior management.

  • Unimpeachable judgment and discretion in handling confidential information.

  • Flexibility to perform job tasks outside of job description when necessary.

  • Strong working knowledge of Microsoft Office Suite.

Bonus Points:

  • Senior Office manager experience.

  • Manager experience

  • Experience in a high-tech, start-up or rapid growth company.

  • Cyber Security knowledge.


Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

  • Competitive vacation and flexible working arrangements

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Access to CrowdStrike University, LinkedIn Learning and Jhanna

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

  • Birthday time-off in your local country

  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.