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Tech Sales Instructional Designer - Onboarding (Remote)



Design, Sales & Business Development
United States · Remote
Posted on Thursday, May 16, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:
Am I a Technical Sales Instructional Designer Candidate?

  • Can you break down complicated topics and figure out how best to help people learn them, constructing a coherent learning story?

  • Are you great at creating slides and written material?

  • Have you created course material in the past that was easily delivered in person, online, and pre-recorded? Did you use a Learning Management System to deliver the courses, as well as a classroom?

  • Have you produced recorded material yourself, assembling the visual and narrative elements, creating video, audio and visual learning aids?

  • Do you have experience in developing training for both technical and soft skills?

  • Can you tell a story with a point, using the elements of the story to cement the knowledge?

What You'll Do:

  • Establish and maintain a technical sales new hire onboarding and certification program.

  • Perform discovery and front end analysis of training requests to determine validity and approval of requests, determine the level of effort (resource wise) to develop approved training requests.

  • Project manage learning solutions through the coordination of meetings, meeting facilitation, tasking of SMEs, and setting of milestones for deliverables.

  • Work effectively at a distance: interact and integrate globally with co-workers, leadership, and end-users using distance learning technology.

  • Create materials for delivery via ILT or e-learning on a learning management system (a computer-based training site) on sales and the buying journey of a customer from initial interest to post-sales adoption.

  • Create high-quality video presentations on the various CrowdStrike product modules.

  • Conduct virtual and in-person training sessions as needed.

  • Serve as a subject matter expert to trainers and sales professionals to create and refine course material for custom delivery that can then be used for repeat delivery to other clients.

  • Review assessments and survey data to determine effectiveness of training in order to update or create net new training to address identified training gaps.

What You'll Need:
Successful candidates will have experience in one or more of the following areas. You should have some background in education, but you don't need an Ed.D. If you've taught formally or informally before, think about how that experience could extend to this position.

  • Education: experience creating material on technical topics for a wide variety of audiences, from desktop support technicians to C-level executives.

  • eLearning Development tools: experience with Adobe Creative Suite, Articulate Storyline Suite, Vyond, Canva preferred

  • Experience with one or more of the following domains:

    • Incident Response and Remediation

    • Network Operations and Architecture/Engineering

    • Sales and/or sales enablement programs support experience

Additionally, all candidates must possess the following qualifications:

  • Strong, clear verbal and written communication skills.

  • Capable of completing tasks on time without supervision.

  • Desire to grow and expand both technical and soft skills.

  • Strong project management skills.

  • Ability to foster a positive work environment and attitude.

Bachelor's and/or Master's degree in Education, Instruction Design, Instructional Technology, Computer Science, Computer Engineering, Math, Information Security, Information Assurance, Information Security Management, Intelligence Studies, Cybersecurity, Cybersecurity Policy, or a related field. Relevant equivalent pedagogical, industry or military experience is equally valuable..

Bonus Points:

  • Prior experience in functional areas of Human Resources, Consulting, Technical Training, or Sales Engineering is helpful but not required.

  • Experience in a high growth, cloud native or cybersecurity company.

  • 2+ years of in-classroom or virtual facilitation of employee or adult development/learning content.



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $55,000 - $95,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-15-2024