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Program Manager - Center of Excellence (Remote)



United States · Remote
Posted on Thursday, May 23, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

We are CrowdStrike, a fast-growing security company that protects our wide range of customers from cybersecurity attacks. We are seeking a highly skilled and experienced Program Manager to lead our Center of Excellence (CoE) Initiatives and manage Go-To-Market (GTM) Programs for our Global Project Management Office (PMO) organization. The ideal candidate will be customer-focused, driven, engaged, and will thrive in a hyper-growth environment. This role is pivotal in defining, implementing, and optimizing program management best practices, playbooks, and methodologies to ensure our PMO operates in best-in-class standards. This is an excellent opportunity for a proactive and self-motivated individual that is passionate about program management, GTM Programs and transforming the PMO team.

If you are a dynamic and innovative Program Manager who is eager to drive success in a fast-paced environment and you are passionate about documentation, tooling/automation and continuous improvements to shape our PMO team, we would love to hear from you. Join us in our mission to deliver exceptional project management services and drive long-term business success. Apply now and be part of our exciting journey!

We are currently open to candidates that can work remotely within the United States.

What You'll Do:

Program Management

  • Lead and manage complex GTM and CoE programs and projects, ensuring successful delivery on time, within scope and within budget.

  • Drive a customer-focused culture throughout the organization, ensuring that all projects meet and exceed customer expectations.

  • Work creatively and analytically to problem-solve program roadblocks, identify and manage risks and manage team issues

  • Facilitate effective communication, collaboration and coordination among cross-functional project teams and stakeholders, ensuring alignment with project goals and objectives. Reduce departmental silos to increase collaboration and productivity.

  • Serve as a bridge between technical and non-technical stakeholders.

PMO Center of Excellence

  • Foster a culture of excellence, continuous improvement, and knowledge sharing within the PMO.

  • Create, define and implement documentation such as playbooks, best practice guides, templates, processes, and workflows that streamline our project management services.

  • Embrace the challenge of working in evolving and new processes, identify opportunities for improvement, and develop strategies to streamline or automate workflows and increase efficiency. Demonstrate a passion for iteration and continuous improvement.

  • Evaluate, implement and manage program management tools to enhance efficiency and effectiveness.

  • Define, develop, and maintain dashboards to effectively communicate PMO portfolio, metrics, KPIs and project status.

  • Conduct training sessions and workshops to promote understanding and adoption of PMO methodologies plus promote a culture of continuous improvement.

  • Keep abreast of industry standards and incorporate relevant innovations into PMO practices.

What You’ll Need:

  • Bachelor’s Degree in appropriate field of study or equivalent work experience

  • 8+ years of experience in managing medium to large programs and 3+ years experience in PMO processes and PMO tool implementations.

  • Deep understanding and experience in Project Methodologies (Agile, Scrum, Waterfall, etc.) and best practices.

  • Proven experience in developing and implementing PMO standards and frameworks.

  • Strong proficiency of project management tools and software like JIRA, ServiceNow, Asana.

  • Ability to lead cross-functional teams and influence stakeholders at all levels.

  • Exceptional documentation and communication skills, with a passion for attention to detail.

  • Passion for creating a frictionless, lean and supportive project management experience

  • Desire to put a lasting mark in the design of a world class PMO

  • Experience working in a hyper-growth environment and adapting quickly to changing priorities.

  • Strong analytical and problem-solving skills with a focus on data-driven decisions.

  • Demonstrate self-learning capabilities, taking initiative in a fast pace/quickly changing environment.

Bonus Points:

  • Previous experience with Salesforce and any other Sales applications

  • PMI or Agile (or equivalent) certification preferred

  • You must love our business. CrowdStrike is a leader in cybersecurity. We don’t have a mission statement. We are on a mission to protect our customers from breaches. You must be genuinely committed to our mission and eager to learn the details of our business!

  • High-tech, start-up, rapid growth and/or publicly traded company experience



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $115,000 - $185,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-22-2024