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Sr. Manager - Time-Off, Leave of Absence and Accommodations (Remote)



United States · Remote
Posted on Friday, May 24, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

This senior level position oversees the management of CrowdStrike’s US and Canada time-off, leave of absence, and ADA interactive process and reasonable accommodations, ensuring compliance with relevant laws, and company policies. The role requires exemplary concierge support for employees and managers while serving as the subject matter expert to internal partners and external vendors during the full leave cycle and ADA interactive process. As a leader, you will strategize enhancements to these processes, mentor team members, and liaise with senior management to uphold best practices and foster a supportive workplace environment. Reports to the Director, Benefits.

What You'll Do:

Consulting and Case Management:

  • White-glove support, guidance, coordination for CrowdStrikers, internal stakeholders and management, and the vendor from start to end as it relates to the interactive process, reasonable accommodations, and leaves of absence

  • Represent CrowdStrike before government agencies or external parties as needed

  • Develop and deliver manager training in collaboration with legal, HR Business Partners, and other appropriate stakeholders

  • Facilitate the interactive process with the ADA vendor, managers, HR Business Partner, and other stakeholders for reasonable accommodation requests

  • Serve as mentor and subject matter expert in the areas of leaves and accommodations for other HR team members and peers

  • Prioritize workload to ensure legal compliance and responsive customer service while maintaining the highest levels of confidentiality and discretion


  • Proactively partner with third-party administrator to ensure open cases for leaves of absence and/or ADA accommodations are managed timely in accordance with applicable government regulations, laws, company policies and processes

  • Proactively and continuously identify and implement process improvements along with program automation to scale with the company’s growth

  • Create detailed documentation of the Leave of Absence and Accommodation programs and processes

  • Vendor management, from improving the day-to-day operational process to resolving challenges related to vendor contracts, process and procedures, and complex leave claim issues

  • Create and deliver routine and ad-hoc reporting; highlighting program utilization, trends, and future focus areas

  • Identify and develop solutions to address issues and trends in employee absences

  • Partner with the lead of the US health and welfare program and the Employee Experience team to identify opportunities to promote employee wellbeing

  • Partner with the Director of Insurance on the workers compensation policy, renewal, and claims

U.S. Time-Off, International Leaves and Special Projects:

  • Manage leaves and accommodations for Canada

  • Lead for the U.S. Time-Off, including our Flex Time Away, PTO, and other time-off benefits

  • Support in the process improvement of global leaves, as needed

  • Lead the request-for-proposal and special projects, as needed

What You'll Need:

  • 15+ years relevant experience, working with complex disability, leaves, and accommodations

  • 10+ years of experience in vendor and project management, predominantly acquired in recent roles

  • 5+ years of working knowledge of Canada disability and accommodation laws.

  • J.D. degree or equivalent legal training preferred

  • Experience with international leaves (beyond Canada) is a plus

  • Deep understanding and application of U.S. federal and state disability and leave laws (i.e., ADA, FMLA, CFRA, FEHA, PDL, etc.)

  • Experience successfully handling complex leave scenarios, including but not limited to representing your company in legal proceedings related to time off and/or leaves of absence

  • Independent worker and must be able to regularly exercise discretion and navigate ambiguous situation

  • Exceptional critical thinking and problem-solving skills

  • Excellent oral and written communication skills

  • Organized, detail oriented and able to manage multiple priorities in a fast paced environment

  • Must be able to maintain confidentiality of protected and sensitive data and ensure compliance with HIPAA

  • Strong Workday HR systems knowledge and experience with internal teams



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $120,000 - $200,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-23-2024