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Alliances Operations Field Business Partner (Remote)



United States · Remote
Posted on Friday, May 24, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Manager role within the Field Alliances Operations team will be responsible for building and managing Field Alliances Operations theater team supporting the rapidly growing CrowdStrike Partner ecosystem and partnering with our Alliances leadership team.

This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast paced work environment, often working under tight deadlines with changing requirements.

The successful candidate will be an experienced field operations leader, capable of building and developing high performance teams in both hiring external and developing internal top talent.

What You'll Do:

  • Business Partner for Theater leader - be the go to for the Theater leader, heling them manage their business and solve problems, partnering with the extended Alliances operations team.

  • Build out and manage a team to ensure day-to-day operational excellence of Crowdstrike Alliances team

  • Work proactively with Alliances leaders, align with their strategy and priorities

  • Lead territory planning, goaling and quota setting process for Theater

  • Being an expert on operational processes and advisor to Alliances leader(s) and their team(s)

  • Working cross-functionally with other Alliances ops teams and leveraging their experience

  • Understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis

  • Advising on process enhancements and liaising with the IT and capability team.

  • Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future state

  • Instituting best practices and scalable processes including data flow

  • Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners

  • Help to set up KPIs to help monitor and optimize sales and partner performance

  • Onboarding of new hires. Managing knowledge transfer and training materials

  • Ability to optimize and prioritize tasks and acting as a point for escalation within the theater region

What You'll Need:

  • Bachelor's degree

  • 5 years People Management experience

  • 8 years of Field Sales OR Channel/Partner Operations experience

  • Proven experience in managing field territory models

  • Proven experience in leading a goaling/quota setting process

  • Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries

  • Ability to quickly synthesize data and provide recommendations

  • Excellent presentation and communication skills

  • Expertise in business applications including Excel, PowerPoint, Salesforce and PowerBI (Tableau is a plus)

  • Curious mind and willingness to constantly improve experience for our partners and internal teams



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $105,000 - $160,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-23-2024