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Director, Sales Operations - LATAM (Remote)



Sales & Business Development, Operations
United States · Remote
Posted on Thursday, May 30, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike seeks an experienced business leader for the role of Director, Sales Operations - LATAM . The Director, Sales Operations - LATAM is the business partner to the Sr. Director of AMS Sales Operations and a member of the Global Sales Operations leadership team. As a result oriented executive, this individual will have demonstrated success in working with sales leadership teams in LATAM, with proven skills in relationship building with internal stakeholders, planning & executing for business scale and velocity, and maximizing outcomes for the company. As a key member of the North America leadership team, the Director, Sales Operations - LATAM will leverage a high degree of business acumen to: objectively partner with and guide the leadership team on current performance and opportunities; assess future investments and process developments that can further enable rapid business growth and a frictionless business motion; be a key stakeholder in the deal review process; actively engage in the largest commercial opportunities to deliver customer value and success while maximizing business yields for CrowdStrike; be a key driver for the CrowdStrike business model and the culture of excellence we seek to achieve both in North America and globally.

This position requires an individual who can balance strategy with tactical execution and who thrives in an extremely dynamic, rapidly evolving, fast-paced work environment, often working under tight deadlines with changing requirements.

This is a fully remote opportunity open to qualified candidates in any major metro in the USA.

What You'll Do:

  • Drive the LATAM Annual Operating Plan (AOP) and Capacity Planning in partnership with CrowdStrikes Finance, HR, Territory Operations organization to build scalable capabilities that support LATAM growth plans and revenue targets.
  • Oversee LATAM Weekly/Monthly/Quarterly Sales Forecasting activities in partnership with Sales & Sales Operations Leadership.
  • Provide opportunity deal level and customer specific guidance, advice, and evaluations, to ensure value creation and realization for both external and internal stakeholders.
  • Hold LATAM accountable to follow CrowdStrikes Opportunity Management Operating Principles and Salesforce Hygiene requirements.
  • Engage with CrowdStrike Sales Enablement team to support sales onboarding and ongoing sales enablement activities and programs, including adoption and utilization of CrowdStrikes Sales Tools & Capabilities.
  • Partner with CrowdStrike Territory Operations team on Fiscal year and In-Fiscal Sales Territory Planning & Deployment activities.
  • Work closely with CrowdStrikes IT & GTM operations teams to clarify business process and data needs and provide guidance on the implementation of process-related IT projects, as well as supporting and executing end to end UAT.
  • Partner with CrowdStrikes Global Compensations team to ensure tight alignment that supports all critical processes/procedures and provide any critical data and or insights needed to support the commissions process & policies.
  • Lead LATAM related business approvals, RoE compliance and geographic expansion activities and coordinate with internal legal, tax & compliance teams as needed.
  • Mentor, coach, and guide team members on day-to-day operational requirements and ensure proper delegation of authority to execute.
  • Partner with CrowdStrikes Global Data & Analytics to provide concise and effective ongoing data & analytical insights with respect to support strategic, operational and compliance activities.
  • Develop and enhance effective working relationships with the global and regional functions across CrowdStrike to promote the effectiveness and efficiency of the LATAM business in delivering value to customers and to the company.
  • Drive change management, process improvement and alignment with teams around the world.

What You'll Need:

  • A minimum of 10+ years of business leadership experience in the technology sector.
  • An MBA or advanced degree is preferred.
  • Technology industry, software, SaaS revenue recognition expertise.
  • Broad business acumen and strong influencing skills.
  • Successful track record in both strategic and operational activities.
  • Must be successful in driving change management, and in achieving support, engagement, and coordination with key stakeholders.
  • Ability to quickly synthesize data and provide recommendations. Perform well under pressure.
  • Solid problem solving and analytical skills.
  • Demonstrated track record in partnering across functions and levels of management to drive success.
  • Must possess a proactive high energy, positive, results oriented management style that promotes open communication and collaborative problem resolution.
  • Excellent communication and presentation skills, and an ability to work in a fast paced, complex, and dynamic environment.
  • Have proven ability to think strategically and plan effectively; be “hands on”, detail and results oriented and manage multiple tasks against deadlines.
  • Be a thought leader who challenges the status quo and develops workable solutions in an existing culture.
  • Be bright, creative, analytical, and dedicated to building our company and culture characterized by teamwork and a passionate desire to meet customer’s needs.
  • Be of unquestionable integrity, credibility, and character.
  • Have high emotional intelligence – solves problems, coaches others, seeks feedback for improvement.
  • Be focused, energetic, polished and inspire confidence in employees and senior management.
  • Possess the ability to establish strong partnerships and relationships and successfully work across organizational boundaries.
  • Must be fluent in Spanish.




Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $150,000 - $240,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:07-28-2024