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Sr. Engineering Manager - Salesforce Growth IT (Remote)

CrowdStrike

CrowdStrike

Software Engineering, IT, Other Engineering, Sales & Business Development
United States · Remote
Posted on Friday, June 7, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

As a Sr. Engineering Manager - Salesforce Growth IT within our Go-to-market Applications team, you will be a driver of CrowdStrike’s growth over the next year and beyond. Our team consists of Salesforce BSA, developers, and QA resources. This allows us to design, build, and ship features to support sales and channel in pitching new products, expanding to new markets, expanding partnerships with our customer and using new sales tactics to foster growth. We are looking for an engineering leader to help us build the next level of Salesforce and eCommerce experience.

What You'll Do:

  • Team Management and Salesforce delivery:

    • Lead a team of remote developers, ranging across experience levels and technologies with the Salesforce and partner commerce ecosystem

    • Collaborate with the business and cross-functional IT peers (business analysts, integrations, PMO) to build the best sales and partner experiences

    • Establish operational objectives, work plans, delegate assignments across the team.

    • Provide detailed estimates and work breakdown structure for assigned new projects

    • Review and support troubleshooting developers' code and tests

    • Experience managing a team of developers and qa in an agile environment

    • Assess current state processes, pain points, and future needs, and articulate potential solutions that can bridge those gaps.

    • Maintain up-to-date knowledge of recent Salesforce releases & industry best practices

  • Technical Leadership:

    • Experience with Salesforce Marketing Cloud, CPQ, Service Cloud and Commerce Cloud, Data Cloud

    • Be recognized as a technical & functional specialist in Salesforce Lead-to-Cash space

    • Understanding of how to build reusable, lightweight code in Apex, LWC and facilitating the custom versus config conversation to lead the best in class architecture while meeting business objectives

    • Provide technical leadership during design, development and post production with complex technical designs and think industry leading practices

    • Develop, test, and document working custom development, integrations, and data migrations for Salesforce features, and projects

    • Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors

    • Build Prototypes & Present POVs on complex solution options and benefits to key program stakeholders

  • Resource and Budget Management:

    • Monitor team budget and expenditures, identifying cost-saving opportunities.

    • Ensure optimal allocation and utilization of resources.

    • Collaborate with delivery managers to improve velocity by tracking relevant metrics

    • Manage Agile delivery with US and Offshore teams

    • Manage FTE and Consulting Development and QA resources

What You’ll Need:

  • 8+ years of Salesforce development or equivalent experience on a cross-functional development team specifically around - Demand-to-Cash, Lead-to-Cash or Quote-to-Cash

  • Knowledge of Salesforce Marketing Cloud, CPQ, Service Cloud and Commerce Cloud, Data Cloud

  • Knowledge of application development using configuration and code - specifically Apex, LWC, visual force and other salesforce related technologies

  • 2+ years of managing Salesforce developers and contractors using agile methodology

  • Bachelor's degree in Computer Science or equivalent practical experience

  • Security minded and strong working knowledge of vulnerabilities around SOQL, Apex, and other areas of the platform that can be leveraged by bad actors

  • Experience working in a business consulting role with excellent presentation and documentation skills

  • Proven experience in technical delivery and resource management

  • Fanatical focus on the seller and partner experience

Bonus Points:

  • CPQ Experience

  • Consulting background - Big 4

Requested in lieu of a cover letter:

  • In order to highlight what would make you a valuable asset to the CrowdStrike team, we'd like to know what a day in your "Process Improvement, Policy and Procedure Development etc" life looks like. More specifically, please tell us about a single project in particular which required your leadership and fortitude to turn the tides of potential disaster. Using an intro paragraph to provide a brief summary of the problem the project was looking to solve and no more than 10 bullet points of "Actions Taken" by you specifically that led to the project's successful outcome.

#LI-Remote

#LI-AJ1

Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $135,000 - $225,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:08-06-2024