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Director, Enablement Tools & Systems (Remote)

CrowdStrike

CrowdStrike

Texas, USA · Remote
Posted on Friday, June 14, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Director of Enablement Tools & Systems is responsible for building strategy, managing, and ensuring the success of our sales enablement tools and platforms. While leading a team of administrators, you will build and implement strategies to optimize tooling for content contributors, Field enablement, and end users. You will also be responsible for identifying areas of need to address with technology, build and present the business justification, and own solutions from procurement, to implementation, and beyond. This role will require close coordination with members of several cross-functional teams to solidify goals, determine focus areas, and continually identify areas of improvement - ensuring that individual programs and initiatives align with our greater business objectives and executive priorities. Ultimately, your goal is to ensure that sellers have efficient access to, and knowledge about, the tools, training, and resources necessary to increase their effectiveness across critical sales processes. The position will report to the VP of Global Enablement.

What You’ll Do:

  • Collaborate with enablement, sales, marketing, and executive leadership on strategies and focus areas to determine priorities and gain buy-in for execution

  • Build and implement a platform enablement strategy by assessing gaps while also factoring in future growth

  • Utilizing quantitative and qualitative data to build business cases to procure technologies that complement our tech stack

  • Work closely with stakeholders across the sales enablement, sales operations, marketing, and executive/leadership teams to optimize CrowdStrike’s sales enablement tools and platforms and drive innovation as we scale

  • Balance administrative ease-of-use with a user-friendly experience, evaluating feedback from a variety of stakeholders to determine executable action items

  • Ensure consistency and standardization while identifying opportunities for improvements in existing content formats and accessibility

  • Collaborate, align, and work with leaders to build processes that make key activities easy and enticing to participate in and effective

  • Continuous feedback, reporting and ongoing communication of enablement platform strategy and programs to sales managers

  • Lead a team responsible for maintenance, upkeep and optimization of end user experience

  • Lead technology strategies that drive continuous improvement in sales productivity and performance.

  • Collaborate with the broader enablement and cross functional teams to facilitate streamlined access to the most time-sensitive and impactful content/learning

  • Build credibility and act as an experienced sales advocate to drive change management and reinforce established standards

  • Provide feedback to the content design teams to ensure sales-facing assets are meeting established governance and standardization requirements

  • Help drive consumption/utilization of training, content and tooling

  • Document initiatives, actively monitor results, and build repeatable processes for successful strategies

What You’ll Need:

  • Degree: Bachelor's or equivalent experience

  • Leadership: 5+ years experience in leading high-performing enablement or sales operations teams

  • Platform Credibility: 3+ years experience in administration of and/or guiding the strategy of sales enablement platforms (ex Highspot, Seismic, Showpad etc)

  • 5+ years experience in sales enablement, sales operations, B2B sales management or a similar role

  • Communication & Facilitation Skills: Exceptional and engaging interpersonal communication style that transverses both the global and virtual world; experienced in communicating with both business and technical personas

  • Influencer & Change Agent: A high-energy individual with the ability to work with a wide range of personalities; Comfortable engaging with and communicating at all levels – must be able to conduct needs assessments with executive leadership and drive execution of changes

  • Ability to align and influence others, establish direction, achieve consensus, and execute

  • A strategic, entrepreneurial, and outcome-oriented mindset

  • Personal drive: Effective time manager, capable of developing the strategy and motivating teams to execute on the tactics and supporting programs, while managing competing priorities

  • Superb organizational and project management skills

Preferred Requirements:

  • Experience optimizing the use of cutting edge enablement platforms with mobile learning, experiential learning, gamification, and robust tracking and reporting features (including hands-on experience with Highspot, Seismic, Showpad etc)

  • SFDC Familiarity; Ability to articulate how sales tool elements align to relevant sales phases and activities

#LI-Remote

#LI-JG1

Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $150,000 - $240,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.