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Manager, Customer Sales (Hybrid)



Customer Service, Sales & Business Development
Sunnyvale, CA, USA
Posted on Saturday, June 15, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is seeking a Manager, Customer Sales who will lead, coach, and mentor a team of talented Corporate Account Managers who focus on upselling, cross-selling, and renewals. This team manages the full sales cycle for our small to midsize business segment.

This is a hybrid-remote role with at least 1 day a week requirement in our Sunnyvale, CA office for team building, unity, and collaboration.

What You’ll Do:

  • Manage a team of 6-8 Corporate Account Managers

  • Coaching reps on sales strategies, technique, and best practices when it comes to presenting to customers, delivering health checks, and generating upsell/cross sell opportunities.

  • Forecasting accurately to management

  • Working with internal teams to grow the team’s pipeline, apply critical thinking and problem-solving skills to help sellers be more effective, and increase close rates

  • Recruiting and training of new Corporate Account Managers

  • Collaborate with our Sales Engineering to devise and execute account strategies and plans.

  • Partner with our Channel Team to drive engagement with customers to expand current investment with CrowdStrike.

  • Forecast and report updates to the management team.

  • Become an insider within the Cyber Security Industry and become an expert of CrowdStrike products

What You’ll Need:

  • 3+ years of full sales cycle experience in an account management capacity, selling to a technical audience such as IT, Security, Engineers, etc. Preferred industry is Saas and/or Security,

  • 1+ years of front-line sales management experience with history of meeting/exceeding quota and performance expectations

  • Experience working with channel sales, presales/post sales and supporting departments to drive sales execution.

  • Track record of hiring, coaching, and leading successful sales team.

  • Strong presentation skills, both in person and via virtual channels.



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $65,000 - $155,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.