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Sr. Analyst, Clari Administrator (7 PM - 4 AM IST)

CrowdStrike

CrowdStrike

IT
Pune, Maharashtra, India
Posted on Friday, June 21, 2024

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About This Role:

CrowdStrike is seeking a Clari Administrator to join the Shared Services team. This team is a part of the Global Sales Operations department. Sr. Analyst, Sales Analytics will play a critical role in optimizing our sales forecast process by ensuring seamless Clari operations. The Sr. Analyst must be comfortable getting on calls with Sales leaders and reps to help troubleshoot.

What you'll do:

  • Manage day-to-day operations of the Clari tool, including uploading quotas, provisioning and deactivating users, and transitioning sales reps and leaders

  • Monitor Salesforce changes that impact Clari specifically related to inaccessible fields and hierarchy management

  • Generate regular and globally standardized reports and dashboards using Clari to provide insights into sales performance and forecast accuracy

  • Identity opportunities for process improvements and enhancements to Clari to streamline workflows and increase efficiency

  • Act as one of the primary point of contact for any issues or questions related to Clari, providing timely support and troubleshooting assistance

  • Conduct training sessions and workshops for new users to ensure they have necessary enablement to utilize the tool

  • Stay up to date on the latest features and updates to the Clari platform and assess their potential impact on our sales operations

Day-to-Day Activities:

  • Provision and deactivate users

  • Handle transitioning of sales reps out of the organization or team movement

  • Upload quotas

  • Live troubleshooting with Clari users

  • Maintain and enhance reports and dashboards within Clari

  • Advise and Consult with Sales Operations on how to streamline Clari workflows

What you'll need:

  • 3+ years of relevant experience in Analytics, Investment Banking, Consulting, Sales Operations, Alliances Operations, or Business Operations

  • Graduate degree in Mathematics, Engineering, or Business Analytics a plus

  • Able to tell a story using data and act as an advocate for data driven decision making

  • Passionate about cybersecurity industry, software-as-a-service (Saas), and Sales excellence

  • Self-starter, able to navigate in a high-pressure, fast-paced environmentHighly motivated, detail-oriented, strong team contributor; able to work independently and cross-functionally

  • Strong interpersonal, verbal and written communication skills

  • Advanced proficiency in Microsoft Office 365 Suite and/or Google Apps (Word/Docs and Excel/Sheets are key tools)

  • Proficiency in Salesforce

  • Experience with Clari necessary

Shift Time - 7 PM - 4 AM IST (Shift allowances will be provided)

#LI-VJ1

Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

  • Competitive vacation and flexible working arrangements

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Access to CrowdStrike University, LinkedIn Learning and Jhanna

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

  • Birthday time-off in your local country

  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.