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Sr. Learning Experience Designer, Partner Enablement (Remote)

CrowdStrike

CrowdStrike

Design
Multiple locations
Posted on Thursday, June 27, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

Can you build world-class learning experiences? Do you love a challenge? Are you passionate about advocating for the learner? Are you a professional who balances polish with iterative, fast-paced grit? Do you love working with a team who is driven by mission? We want to talk to you!

Crowdstrike is looking for a Sr. Learning Experience Designer to work closely with Global Partner Readiness, with a focus on sales, commercial and launch enablement. For this role, we’re looking for a creative and polished learning experience designer with experience ideating, developing and delivering learning products.

We’re up-leveling our partner enablement programs at a moment of excitement and enormous growth for Crowdstrike. You’ll play a pivotal role in creating compelling partner experiences through formats such as virtual and live instructor-led training, self-paced e-learning, video job aids, assessments, and train-the-trainer programs. Your goal is to accelerate our partners through world-class, scalable education.

What You'll Do:

  • Create 1:1 learning journeys for Crowdstrike Partners to uplevel their sales and technical skills.

  • Design and develop written, video, and interactive content for self-service, live and virtual instructor-led, and tailored delivery.

  • Partner with cross-functional teams to uplevel existing education for technical and sales partner personas.

  • Identify and fill gaps in our learning materials.

  • Deeply empathize with the challenges our partners face and advocate for new and exciting opportunities to meet their needs through education.

  • Use research-informed instructional strategies to design content.

  • Build an assessment and feedback culture that informs decisions with data.

  • Craft strong relationships across stakeholders.

What You’ll Need:

  • You’re an accomplished and exacting designer who knows how to own their craft to build meaningful, concise, and effective learning experiences for external audiences.

  • You have 5+ years experience developing and delivering on-demand, VILT and ILT learning (scripts and self-serve resources as well as designing e-learning solutions using a combination of media, including text, graphics, animation, audio, video, and interactive facilitated content) with specific experience in:

    • Partner or customer learning in SaaS

    • Backwards design

    • Social and gamified learning

    • Assessment design

  • You’re comfortable driving learning outcomes for highly-technical SaaS products and for technical personas, with recommended (but not required) experience in one of the following cybersecurity domains and technical skill-sets:

    • Cloud security

    • SIEM or data analytics

    • Identity security

    • Threat intelligence

    • Data loss prevention

    • Incident response

    • Security architecture/engineering

  • You’re confident, and can easily build relationships with technical stakeholders and program managers.

  • You know your instructional design methodologies and UX design principles, and build polished learning content.

  • You have experience with common tools for design, authoring, and video creation, and are always on the lookout for new efficiencies with technologies such as AI.

  • You’re comfortable with experimentation, iteration and a fast-paced environment.

  • You prioritize self-awareness, feedback and growth.

  • You enjoy thinking about how to better organize processes and projects, and leading the way.

  • You’re naturally curious and love learning new things.

  • You’re comfortable handling and maintaining sensitive information and intellectual property.

Note:

  • Occasional domestic and international travel required.

  • Work sample or portfolio required for application.

#LI-CL1

#LI-Remote

Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $105,000 - $160,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.CrowdStrike Canada ULC is committed to fair and equitable compensation practices. The base salary range for this position in Canada is $95,000 - $160,000 CAD per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:08-26-2024