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Salesforce Business Systems Analyst (Remote)



IT, Sales & Business Development
United States · Remote
Posted on Thursday, June 27, 2024

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for a Salesforce Business Systems Analyst to join our fast growing Customer Applications team. In this role, you will work closely with business partners to align and strategize technology solutions with business needs. Your role is integral in ensuring the deliverables meet the stakeholder needs and align with business goals. Your role sits within a continuously evolving environment, requiring you to proactively adapt and contribute to the organization's ongoing growth and various priorities. You will be responsible for managing and improving our Salesforce application by working with the IT teams and helping drive end to end execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do:

  • Partner with business stakeholders in driving business requirements gathering sessions, help plan and prioritization of various requests and setting pragmatic expectations.

  • Independently prepare process design, develop user stories, functional test, plan and execute UAT and create enablement materials (documentation, demo video etc.)

  • Provide strong analytical, problem solving, and project management skills to effectively synthesize requirements, evaluate options, and help design and deliver quality solutions.

  • Own functional tasks and deliverables, including, but not limited to: process definition, requirements gathering, functional design creation, testing, preparing reports.

  • Create and maintain project, application and design documents leveraging Salesforce development best practices.

  • Prepare and present leadership updates, steerco decks and other org-wide key updated to the executive leadership team.

What You’ll Need:

  • Bachelor's degree (technical degree preferred).

  • 3+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 1 year of Salesforce administration experience.

  • Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.

  • Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior leadership.

  • certification (Administrator, Advanced Administrator, Certified CPQ Specialist) preferred but not required.

  • Passion for creating a frictionless end user experience.

  • Proven ability to work creatively and analytically in a problem-solving scenario.

  • Strong knowledge and understanding of the platform, ecosystem and best-practices.



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards

  • Competitive vacation and flexible working arrangements

  • Comprehensive and inclusive health benefits

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.

CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation

Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $95,000 - $155,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:08-26-2024