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Sales Operations Analyst, India



IT, Sales & Business Development, Operations
Delhi, India
Posted on Monday, July 1, 2024

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role

CrowdStrike is looking for a data driven Sales Intelligence Analyst to join our Sales Operations team. This candidate will be the go-to business partner for our executives and sales teams, This candidate and will be responsible for delivering data led, actionable insights that result in:

  • Effective annual “go to market” planning (Plan the Business)

  • Trends, insights and actions for “in quarter execution” of the sales plan (Run the Business) and

  • Identifying process, systems gaps or organizational improvements and streamlining it further with the right changes/implementation/execution while collaborating with other cross functional and global teams (Change/Improve the Business)

This role will be based in Delhi NCR

What You'll Do

Help build and execute CrowdStrike’s Sales strategies in the APJ theatre with:

  • Work closely with India Region Sales leaders to establish key business metrics aligned to sales strategies and priorities to drive growth

  • Facilitate Sales Forecasting activities in partnership with the Sales leadership team

  • Ensure accountability from sales representatives to strictly follow CrowdStrike’s Opportunity Management Operating Principles and Salesforce Hygiene requirements

  • Organise, Structure with good management of our Customers’ transactional data & hygiene.

  • Prepare, provide and support operational, strategic & tactical reporting and presentations as required by business stakeholders

  • Provide leadership with data led insights into trends, gaps and opportunities to execute the plan (where to focus and why, progress metrics and reporting)

  • Drive effective onboarding and training of Operational Tools & Processes for sales reps

Sales Territory & Resource Planning

  • Collaborate with APJ Sales Operations leader, HR, Finance and Sales Executives to plan coverage models and hiring plans

  • Support APJ Annual Operating Plan (AOP) and Capacity Planning in partnership with Sales leaders, Finance, HR, Territory Operations Organisation to build scalable capabilities that support APJ growth plans and revenue targets

Change and improve the business to enable effective growth and scaling resulting in Sales Effectiveness and “Easy to Do Business With”

  • Identifying, with data and root cause analysis areas for improvement

  • Participate in planning and implementing changes

  • Develop and enhance effective working relationships with global and regional functions across CrowdStrike to promote the effectiveness and efficiency of the APJ business in delivering value to customers and to the Company

Tech savvy & excited to work in a fast paced start up environment

  • Experience working both independently and in teams

  • A quick learner and flexible innovator who thrives on constant business evolution

  • Able to adopt and lead adoption of multiple technology tools

  • Project manage the roll out of reporting, systems and processes

What You’ll Need

  • Bachelor’s degree in Business, Finance or another quantitative field

  • Relevant industry experience: High Tech, SaaS, Security

  • Relevant experience in Sales Operations, Finance or IT function

  • Experience with required

  • MS Excel power user

  • Experience with Business Intelligence tools preferred (Domo, Tableau, Clari, Power BI)

  • Excellent verbal and written communication skills

  • Commercial acumen

  • Detail oriented and reliable with strong organisational skills


Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

  • Competitive vacation and flexible working arrangements

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Access to CrowdStrike University, LinkedIn Learning and Jhanna

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

  • Birthday time-off in your local country

  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.