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Alliance Operation Analyst



Pune, Maharashtra, India
Posted on Saturday, July 6, 2024

​​#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Alliances Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem. This role will have an emphasis on managing strong Salesforce data integrity and our Partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate. Your primary responsibilities include:

What You'll Do:

  • Collaborate with Alliance Managers to gather requirements and create accurate Opportunities and CPQ quotes.

  • Work on CPQ Software to calculate Price and Quote solutions.

  • Ensure quotes align with company policies, pricing strategies, and discount structures.

  • Generate and create reports on the partner facing processes

  • Maintain SLAs for CPQ Quote creation program and escalate when appropriate

  • Document the key processes and maintain it regularly with every small or big transformation

  • Being able to detect anomalies between day-to-day operations and the overall data

  • Preparing metrics and KPIs to share with management

  • Ensure all partner deals are properly categorized and correct partner attribution is tagged to maintain integrity of the CrowdStrike Elevate Partner program, ensure proper compensation and reporting accuracy

  • Work in a fast-paced environment while being able to prioritize requests

  • Maintain proper communication to all stakeholders in a professional and timely manner

What You’ll Need:

  • Bachelor's degree.

  • 3 years+ of relevant Sales Ops experience

  • Strong analytical background and ability to flush out anomalies

  • Be a self-starter, detail-oriented, and operationally-minded

  • Excellent presentation and communication skills

  • Expertise in business applications including Excel, PowerPoint, Salesforce

  • Ability to work in a fast-paced environment and manage through ambiguity.

Work Location: Pune, India

Shift Time: 8 AM IST to 5 PM IST



Benefits of Working at CrowdStrike:

  • Remote-first culture

  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries

  • Competitive vacation and flexible working arrangements

  • Physical and mental wellness programs

  • Paid parental leave, including adoption

  • A variety of professional development and mentorship opportunities

  • Access to CrowdStrike University, LinkedIn Learning and Jhanna

  • Offices with stocked kitchens when you need to fuel innovation and collaboration

  • Birthday time-off in your local country

  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.