Data Platform Support Engineer (Remote)
CrowdStrike
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
As a member of our Data Operations team, this role involves monitoring, maintaining, and supporting AWS data platform infrastructure, critical data pipelines and enterprise dashboards within defined SLAs. Handling infrastructure, CI/CD release pipelines, and collaborating within cross-functional teams are also essential aspects of your responsibilities.
What You’ll Do:
Ability to analyze and resolve issues with AWS hosted data platforms (ETL/ELT/Python/Snowflake/Tableau/Airflow, etc) in accordance with business SLAs.
Experience working in a 24x7 operational support rotation combined with offshore, near-shore data tech team members.
Manage incoming data related requests and promptly prioritizing and resolving a wide range of data pipeline, reporting and access related inquiries. Resolution may include in-depth analysis, troubleshooting, and working with other internal teams.
Experience designing, building and operating robust data systems with reliable monitoring and logging practices.
What You'll Need:
6+ years of Data Operations/Production Environment/ SRE Support experience, 3+ years of experience with AWS, Snowflake, DBT/Python, Airflow, Tableau, CI/CD tools.
Own end-to-end production-level data operations tasks including tickets management, data pipeline processes, and access related requests (automated/manual) from multiple teams.
Lead the development of standards and procedures to maximize Database and reporting platform’s performance, scalability, resilience, Role Based Access Control, security and data integrity.
Design, implement and run resilient highly available solutions; Implement monitoring, data health check and access security attestation scripts;
Use modern ‘infrastructure as code’ and orchestration tools to reduce manual operations where practically possible
Be available during the on-call rotation.
Bonus Points:
Certification - AWS SysOps Administrator - Associate OR AWS Developer -- Associate.
#LI-Remote
#LI-NA1
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration
We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected], for further assistance.
CrowdStrike participates in the E-Verify program.
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $95,000 - $155,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.