Learning & Development/Employee Experience Specialist
CrowdStrike
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About The Role:
To support CrowdStrike’s incredible global growth, we are seeking an L&D/Employee Experience Specialist. You will drive, coordinate, facilitate and deliver learning solutions to enable continuous growth and development of CrowdStrike employees, as well as manage the development and evolution of Employee Experience programs to ensure delivery of consistently impactful employee experiences across the entire employee lifecycle/journey. You will own end-to-end learning programs and experiences including key success program metrics and goals, manage relationships with external consultants and vendors, partnering with internal subject matter experts, key stakeholders, and establishing communication and scaling plans. This role requires a strong attention to detail with an ability to multi-task and work under pressure. You should also be a creative problem-solver, be able to pivot and change direction confidently to meet the needs of the business and deliver strong project management skills.
What You'll Do:
Coordinate and lead Employee Experience (EX) programs with a lens to amplify the moments that matter throughout their CrowdStrike experience, including FalconFit Total Wellbeing, Anniversary and Recognition programs, Great Place to Work initiatives, XLR8, Annual Holiday Programing, Employee Engagement and Pulse Surveys
Build and manage relationships with Operations leaders, People Strategy/HR Business Partners, and other key stakeholders to understand the function's strategy and priorities, and translate that to goals for TEAL programs
Collaborate with subject-matter experts (SMEs) and functional stakeholders to perform needs analysis, scope projects, and evaluate existing materials to identify the appropriate approach and content for CrowdStrike’s diverse audiences
Deliver engaging and inclusive live in-person or virtual course content to employees across the region
Manage learning and employee experience programs end-to-end, from scope definition to delivery strategies, through regular updates and maintenance, that ensure training stays relevant to the changing and growing business environment
Oversee the scheduling, and logistics for L&D and EX programming and events, both virtually and in person.
Provide learning admin support, including LMS administration, intranet communications and content repository site management
Create ways to amplify our Core Values and build employee connections; keep employees informed, engaged, inspired and ensure employees feel heard, valued, respected and their work is impactful
Partner with the Talent Readiness team to support programs such as CrowdStrike Alignment Reviews (CARs) and 360 feedback surveys
Provide regional support in driving our Global Employee Engagement Survey, partnering with the HRBP team on communicating results and action planning
Act as a conduit and share knowledge, insights and feedback from the region to the wider Talent Experience and Learning team
What You’ll Need
Located commutable to our Barcelona, Spain office
2+ years of experience and comfortability facilitating, teaching, and presenting to a wide range of employee audiences across in-class and virtual environments
3+ years of experience partnering, collaborating, and consulting multiple internal business partners and stakeholders
Experience driving programs and projects in one or more of the following areas: employee experience, employee engagement, employee journey management, organizational development, human resources
Experience with adapting learning content in multiple delivery formats, from self-guided learning to virtual (on-camera) delivery to in-person learning experiences
Experience with localization of global programs
Passion for learning, leadership and employee development
Experience using multiple feedback channels (qualitative and quantitative) to find opportunities, identify gaps, design solutions, and drive improvements
Open, transparent leadership style with a strength in developing alignment across the organization and influencing at all levels
Ability to make high quality decisions effectively and efficiently
Excellent verbal and written communication skills, including presentation skills
Must possess superior organizational skills and be able to prioritize and work simultaneously on several projects
A team player who works cross functionally, acts with a sense of urgency and adapts to a fast-paced and ever-changing environment
Bachelor's degree or equivalent years of professional experience
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Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
Competitive vacation and flexible working arrangements
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Access to CrowdStrike University, LinkedIn Learning and Jhanna
Offices with stocked kitchens when you need to fuel innovation and collaboration
Birthday time-off in your local country
Work with people who are passionate in our mission and Great Place to Work certified across the globe
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at [email protected] for further assistance.