Position Title: Associate Project Manager- Network (P2)

Company Summary:

Crown Castle works around the country to build and maintain the infrastructure behind the world’s most revolutionary technologies. Crown Castle owns, operates and leases more than 40,000 cell towers and over 80,000 route miles of fiber supporting small cells and fiber solutions across every major US market. This nationwide portfolio of communications infrastructure connects cities and communities to essential data, technology and wireless service – bringing information, ideas and innovations to the people and businesses that need them. Crown Castle is an S&P 500 and Fortune 500 company and one of the largest Real Estate Investment Trusts in the United States with an enterprise value of approximately $87.2 billion (as of closing on June 26, 2020).

Role:

Associate, Project Manager are responsible for managing multiple regional projects and innovation initiatives. Associate, Project Manager serves as the liaison for the NI&O organization to district teams and cross-functional partners. Coordinate implementation and training efforts across district teams which result in consistent usage across all regions. Develop project plans and report performance results in relation to Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).

Responsibilities

• Develop project plans for all assigned small to medium projects with budgetary tracking, including identifying relevant internal teams necessary to provide service, analyzing the project area and specifications to develop a timeframe for all aspects of the project, and developing a budget that will adequately and accurately support each project.
• Plan, organize, and oversee adoption of innovations across functional teams to deliver defined objectives and meet company strategic objectives.
• Manage the completion of all projects from inception to completion, ensuring that all activities, including contracting, RF design, product/equipment ordering, permitting, regulatory, construction, optimization, close-out, and hand-off to operations are effectively and efficiently coordinated and completed on time, within budget, and in accordance with the underlying contract / LSO.
• Develop processes, workflows, and trainings to ensure usage consistency among teams throughout the region.
• Lead implementation & training of systems, tools, processes, & procedures for teams throughout the region
• Ability to manage internal task level milestones to achieve customer commitments.
• Develop reports to identify and assess areas of opportunity for improved process efficiencies and performance
• Engage regional cross-functional teams and national Business Process Improvement teams with strong collaboration and effective communication for process improvement & OKR/KPI attainment.
• Ensure that all projects are maintained in the project tracking system with complete accuracy.

Expectations

• Knowledge of telecommunications/wireless project management, asset management, maintenance, and property management
• Knowledge of Public and Private right of way project deployment, site acquisition procedures including regulatory and permitting processes
• Ability to manage and process multiple data streams
• Ability to direct the diagnosis of work flow problems, critical paths and institute remedies
• Ability to read and understand financial metrics and identify remedies to financial issues
• Customer service orientation with a strong problem solving approach
• Strong work ethics and teamwork; can do” attitude and desire to provide excellence.
• Excellent communication skills (verbal and written) and the ability to work collabortively with internal teams.
• Knowledge of Enterprise and Wireless service offerrings

Education/Certifications

• Bachelors Degree or equivalent work experience

Experience/Minimum Requirements

• Preferred two (2)+ years of project management experience
• Customer-facing project management experience preffered

Organizational Relationship

Reports to: Regional Manager

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

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