Position Title: Business Development Manager – Managed Solutions (P4)

Company Summary

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Role

The Fiber Sales Business Development Manager – Managed Solutions will be an “overlay” sales position responsible for influencing Managed Solutions pipeline growth throughout Enterprise, Channel, Wholesale and GEM, providing deal closing support, and driving revenue to achieve and exceed corporate revenue targets and growth projections. The Business Development Manager – Managed Solutions will provide regional training and back-office support relative to driving regional Managed Solutions Commercial success.

Responsibilities

• Achieve Monthly Revenue Targets for the Managed Solutions business
• Unlock new Managed Solutions revenue through existing accounts and driving net-new opportunity growth
• Schedule and attend sales meetings to present the Crown Castle Managed Solutions value proposition and identify new opportunities with existing sales teams in region
• Assist with providing competitive proposals
• Maintain a healthy funnel of opportunities, through working closely with AEs in each market
• Provide internal sales trainings on Managed Solutions – focused on awareness and driving sales momentum
• Provide monthly report on the status of the Managed Solutions business for employee’s territory (% to plan, funnel, activities, etc.)
• Maintain account information in CRM system
• Responsible for setting and implementing sales objectives and initiatives in alignment with the Managed Solutions Sales Director
• Facilitates the development of the sales team in activating and building relationships within CCI’s Channel, Wholesale and Enterprise sales distribution
• Facilitates the development of the sales team in selling and supporting new and existing Enterprise accounts
• Trains and updates sales team in solution selling methodology, and participates with them in the effort to educate partners, onboard new resellers and close revenue
• Collaborates with team, peers, and cross-functional groups to remove barriers, improve sales success, and enhance the Managed Solutions Experience
• Participates in internal and external Channel Partner, Wholesale or Customer events
• Works with cross-functional ecosystem, and leadership to achieve business objectives
• Communicating current pricing, services, and latest product releases
• Maintaining professionalism, diplomacy, sensitivity, and discretion to portray the company in a positive

Education/Certifications

• Bachelor’s degree or equivalent experience required

Experience/Minimum Requirements

• Recent Sales Overlay and/or Management Experience
• Minimum 7+ years of experience in a telecommunications, security, or cloud / networking sales
• Minimum 7+ years of sales experience

Expectations

• Ability to develop relationships and sales through various sales teams in a minimum period
• Successful sales track record in vertical markets and/or strategic accounts
• Must have a proven track record of building and executing sales strategies to penetrate, close, and manage business in accounts
• Effective time management and multi-tasking skills
• Special people skills to deal with customers, referral partners, and an outbound personality
• Very strong communication skills in writing and verbal
• Very good team player and should work well under pressure
• Proven forecasting and customer service skills
• Microsoft Office experience
• CRM Tools

Organizational Relationship

Reports to: Director, Managed Solutions

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.

For New York residents: The hiring range offered for this position is $92,640-138,960 annually. In addition to salary, employees are eligible for commission and restricted stock. Employees (and their families) are eligible for medical, dental, vision, and basic life insurance. Employees are able to enroll in our company’s 401k plan. Employees will also receive 18 days of paid time off each year and 12 paid holidays throughout the calendar year.