Position Title: Legal Operations Intern

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic and diverse team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

The Legal Operations Intern will support the Legal Department by assisting with operational and administrative tasks, as well as process improvement and technology initiatives that enhance the efficiency and effectiveness of the Legal Department. This role provides hands on exposure to legal operations, project management, vendor management, and cross-functional collaboration, while offering a practical learning experience in a corporate legal environment.

Responsibilities

• Assist with the administration of the matter management and e-billing system, including law firm set up, matter creation, and invoice entry.
• Respond to inquiries from outside counsel regarding billing and timekeepers.
• Provide support for vendor management activities, including vendor setup, invoice processing, and check request coordination to ensure timely payments.
• Organize and maintain departmental SharePoint document libraries to keep content current and easy for users to find.
• Review and process document correction requests for documents stored in the corporate document management system.
• Redact and validate scanned images of new agreements and amendments.
• Provide support for the physical records destruction project to ensure compliance with Crown Castle’s Document Retention and Destruction policies.
• Assist in the design, testing, and implementation of Document Management Robotic Process Automation (RPA) for document upload workflows.

Expectations

• Strong written and verbal communication skills with an ability to present complex information in a clear and simple format.
• Ability to influence conversations and work through relationship building, thoughtful framing of issues, and building influence through excellent work.
• Agility to learn new skills and abilities as work within your group may change.
• A constant example of modeling Crown’s values.

Education/Certifications

• Currently enrolled as a student in a degree program from an accredited higher education institution
• Applicants must have completed at least 60 credit hours by the first day of the internship
• Preferred field(s) of study: business, legal studies, technology, operations, or related field.

Skills and Experience

• General basic proficiency in applications of MS Office (Teams, Outlook, Word, Excel, and PowerPoint).
• Willingness to learn and develop general basic proficiency in programs used by Legal Operations (Passport, JD Edwards, Adobe Acrobat, AppXtender, CCISites, DocuSign, etc.).
• Strong organizational skills and attention to detail.
• Ability to prioritize, organize and work effectively in a fast-paced environment.
• Ability to work full-time (40 hours/week) from June 1 to August 6, 2026
• Authorization to work in the U.S. on a full-time, regular basis without additional sponsorship.
  

Reports to: Document Management Supervisor

Work Plans: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. Beginning July 1, 2026, our hybrid work model will be adjusted to 4 days in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.

Compensation Information: The hourly pay offered for this position is $19.50 per hour.

Generative AI Usage Guidelines: We recognize that generative AI tools can support candidates in preparing application materials and researching roles. You may use AI tools to help draft or refine your resume, or to research our company and industry. However, AI-generated responses are not permitted during live interviews or assessments, unless explicitly stated. We value authenticity and want to hear your unique perspective, experiences, and problem-solving approach. Misrepresentation of skills or experiences - whether facilitated by AI or other means - may result in disqualification. Candidates may be asked to attest that their interview and assessment responses reflect their own work and thinking, without the use of generative AI tools.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.