Position Title: Project Coordinator Intern

Company Summary

For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic and diverse team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Role

The Project Coordinator Intern supports a variety of initiatives within the Tower Support Services team, including customer process improvements, project coordination, and virtual training facilitation. The role involves engaging directly with stakeholder communications, maintaining project documentation, and inputting critical information into customer systems. Ideal for students pursuing degrees in Business Administration, Project Management, or related fields, the position requires a proactive approach, effective communication skills, and the ability to adapt quickly to new challenges. Reporting to the Program Manager, this role is a crucial part of our hybrid work model, blending in-office collaboration with the flexibility of remote work on Fridays.

Responsibilities

• Support a variety of initiatives within the team, from customer process improvements to special project coordination, demonstrating flexibility and a proactive approach.
• Assist in planning, executing, and monitoring projects, ensuring objectives are met, projects are delivered on time, and within scope.
• Facilitate the flow of information between stakeholders, preparing reports, and maintaining project documentation to ensure effective communication and project tracking.
• Participate in the development and refinement of processes and tools to enhance team efficiency and the quality of deliverables.
• Contribute to team meetings and brainstorming sessions, offering insights and suggestions for improvement and innovation.
• Engage in learning and development opportunities, gaining exposure to various aspects of the organization and industry best practices.
• Assist with assembling training materials and coordinating virtual training sessions to support team development and knowledge sharing.
• Work within customer systems, inputting dates and documents, ensuring accurate and timely information management.
• Provide support to Tower Services and other teams, assisting with process enhancements and communications to improve service delivery and team collaboration.

Expectations

• Demonstrates a collaborative work ethic, effectively balancing decision-making and the speed of implementation.
• Maintains clear and effective communication with team members, managers, and stakeholders.
• Exhibits the ability to influence through relationship building, effective problem-solving, and delivery of high-quality work.
• Adapts quickly to new challenges and changes within the team and organization, showing eagerness to learn and grow.
• Possesses strong communication skills, presenting complex information clearly and concisely.
• Embodies the organization's values, setting an example for professionalism and conduct.

Education/Certifications

• Currently enrolled as a student in a degree program from an accredited higher education institution
• Applicants must have completed at least 60 credit hours by the first day of the internship
• Preferred field(s) of study: Business Administration, Project Management, Communication, Information Technology, or related field

Experience/Minimum Requirements

• Ability to work full-time (40 hours/week) from June 1 to August 6, 2026
• Authorization to work in the U.S. on a full-time, regular basis without additional sponsorship
  

Reports to: Program Manager

Work Plans: This role falls into our hybrid work model working in the office Tuesdays, Wednesdays, and Thursdays. On Mondays and Fridays, teammates on the hybrid schedule will have the option to work from the office or home. Beginning July 1, 2026, our hybrid work model will be adjusted to 4 days in the office on Monday through Thursday. On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.

Compensation Information: The hourly pay offered for this position is $19.50 per hour.

Generative AI Usage Guidelines: We recognize that generative AI tools can support candidates in preparing application materials and researching roles. You may use AI tools to help draft or refine your resume, or to research our company and industry. However, AI-generated responses are not permitted during live interviews or assessments, unless explicitly stated. We value authenticity and want to hear your unique perspective, experiences, and problem-solving approach. Misrepresentation of skills or experiences - whether facilitated by AI or other means - may result in disqualification. Candidates may be asked to attest that their interview and assessment responses reflect their own work and thinking, without the use of generative AI tools.

Equal Opportunity Employer
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