For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.

Although you'll be hired as a Crown Castle employee, your employment and the responsibilities associated with this job likely will transition to an acquiring company in the future. For more information, please visit: https://www.crowncastle.com/strategic-review-results

ABOUT THE ROLE


Responsible for the day-to-day activities of the Enterprise Fiber network construction teams including fiber engineering, design, construction and fiber splicing within the assigned geographic area. This position will manage a team that performs their duties within the defined service territory with a focus on estimating, design, construction of Crown Castle fiber networks and services that are consistent with all defined standard operating processes and procedures. The position will work with all cross-functional areas on improving the quality of processes, deliverables and the end-to-end customer experience. Common activities will involve area data identification, collection, analysis, and reporting; along with understanding operational business functions and processes. Each network construction team is expected to maintain open communication across all areas of the business and work as a unit with consistency while building, implementing, and restoring or maintaining services; cognizant of fostering the vision and values of Crown Castle. This position is accountable for delivering key KPIs for their area of responsibility including but not limited to OpEx spend, MTTR, % On-Time Install, fiber complete for small cell, and installed enterprise revenue.

WHAT YOU WILL DO

• Manage a team of Supervisors of Network Construction, Network Construction Managers and fiber splicers to support the District’s construction demands, Capex and OpEx management and the team’s KPIs.
• Manage all fiber splicing supporting service delivery, break-fix and network maintenance.
• Work with leadership from NOC, Engineering, Field Operations, and Change management teams.
• Establish, monitor, and manage Key Performance Indicators (KPIs) of deliverables and supporting workflows to measure operational performance, as well as identify and assess areas of improvement of process efficiencies and performance.
• Maintain and expand knowledge of technology in use, and/or under development for its impact on the operational business process.
• Manage the assigned areas respective CAPEX and OPEX budgets
• Maintain quality service by understanding and enforcing organization standards and deliverables.
• Develop and coach direct employees, as well as ensuring similar opportunities through-out the team. Identify training gaps and create a career path for team members.
• Manage construction network maintenance support 24 hours, seven days a week, 365 days a year
• Schedule and prioritize the workload of the network construction and external vendor resources.
• Develop & implement district level long term planning and resource planning to support current workload and future growth.
• Partner with utility and municipal providers to streamline permit applications.
• Manage team of leaders and individual contributors for the purposes of (including but not limited to):*Management of vendor performance evaluation and selection process.*Ensure all work is completed in accordance with Crown Castle construction standards, processes, and procedures.*Manage the teams that act as Crown Castle’s safety observer and Quality Assurance representative while at job sites to ensure compliance with Crown Castle’s safety and quality standards.

WHAT YOU WILL NEED TO SUCCEED

Education Qualifications

• in Engineering, Construction or related field Bachelor’s Degree in Arts/Sciences (BA/BS) Required

Experience Qualifications

• 5+ years of experience performing (or equivalent work experience): Direct supervision/management of employees Required
• Extensive experience in network design, engineering, fiber engineering and splicing. Required
• Understanding and despairing optical fiber testing results including OTDR, PMD, Optical Spectrum Analyzer, power meter. Required
• Working knowledge of network construction standards (aerial and underground) Required
• Working knowledge of NESC, NEC and OSHA standards Required

Licenses and Certifications

• DL NUMBER - Driver License, Valid and in State Required

Where You Will Work

Hybrid: This role falls into our hybrid work model, which is 2-days work from home (Monday and Friday) and 3-days in the office (Tuesday through Thursday) to optimize collaboration, relationship building and key stakeholder engagement and may require some travel as needed.

YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.

We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.

• Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
• Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
• New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
• Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
• Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
• Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
• Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
• 10 company holidays plus 2 floating holiday.
• All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $118800 - $163400 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.

Additional Information
Pursuant to the Los Angeles County and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.