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IT Manager

Cyera

Cyera

IT
Tel Aviv-Yafo, Israel
Posted on Monday, June 17, 2024

IT Manager

  • IT
  • TLV
  • Senior
  • Full-time

Description

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

Cyera is used for data security, privacy, and access governance presentation of new IT systems and policies. This role involves managing our IT infrastructussionals worldwide to understand their company data - where it is, what they store, what’s at risk, who can access it, what it is used for, how it got there, and more. They then use Cyera to review, research, and remediate security issues we find in their cloud environments.

We’re seeking a talented & skilled IT Manager to oversee our company’s technology operations, including the implementation, leading technology projects, ensuring alignment with our business goals, coordinating office relocations, and overseeing help desk operations.

Key Responsibilities:

  • Providing on-site Help Desk services to our local Israeli employees, and remote services from time to time across the globe.
  • Handling complex technical issues and escalating problems to higher-level support when necessary.
  • Collaborating with other CIS teams and with stakeholders to troubleshoot and resolve system-wide issues, contributing to overall system and infrastructure improvements.
  • Taking ownership of assigned tasks and projects, seeking guidance when needed, and jumping in proactively to contribute to strategic initiatives.
  • Providing user support, training, and documentation to ensure effective utilization of systems & tools.
  • Administering SaaS platforms (Okta, Slack, Google Workspace, Zoom and more) .
  • Oversee and manage the company’s technology operations, ensuring the reliability and efficiency of IT systems.
  • Plan and lead IT projects, including system upgrades, migrations, integrations, office relocations, and managing the help desk operations.
  • Develop and implement IT policies and systems to support the company's strategic goals.
  • Conduct regular system audits and lead the optimization of IT infrastructure to improve performance and security.
  • Serve as the primary liaison between the company and external IT vendors, managing contracts and negotiations.
  • Ensure data privacy and compliance with all relevant IT and security laws and regulations.
  • Manage and coordinate the IT aspects of office moves, including the setup and transfer of technical equipment and services, to minimize downtime.
  • Monitor technology trends and maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.
  • Handle the budgeting, purchasing, and maintenance of all IT-related items and services.

Requirements

  • Proven experience as an IT Manager or Senior IT support roles with a focus on system management and project management.
  • Strong understanding of computer systems (hardware/software), networks, and cloud services.
  • Experience leading and managing IT projects, including infrastructure rollouts, office relocations, and help desk operations.
  • Excellent knowledge of IT systems and infrastructure.
  • Background in designing/developing IT systems and planning IT implementation.
  • Solid understanding of data analysis, hardware/software installation, and maintenance.
  • Excellent organizational and leadership skills (though not directly managing staff).