Finance Support Specialist I
Dealer.com
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Cox Automotive - USAJob Family Group
Job Profile
Management Level
Flexible Work Option
Travel %
Work Shift
Compensation
Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.Job Description
This hybrid position, located in Atlanta, Georgia, focuses on all Accounts Payable functions within Enterprise Finance & Accounting Accounts Payable.
The position is responsible for, but not limited to, customer service management of phone and email inquiries across all areas of Accounts Payable including resolution of escalated inquiries, transaction reconciliations, payment research, creation and processing help desk incidents in Service Station, mail automation and invoice workflow optimization best practices.
Some key responsibilities will include the following:
Oversee resolution of daily incoming/outgoing phone and email requests across all AP functions.
Research, troubleshoot, and resolve complex exceptions across all AP Functions within defined service level agreements
Review & Reconcile supplier statements for billing optimization efficiency, resolve unapplied credits and supplier refund checks.
Create and track Service Station incidents for Cox internal/external customers
Work closely with internal/external customers to resolve billing issues/disputes with excellent customer service
Partner with various accounting divisions for analysis and any re-class entries for AP transactions to ensure accuracy of Cox financial records
Research and troubleshoot system accounting errors.
Train new Accounts Payable Specialists that are onboarded
Partner with other Cox Client Support groups to maintain cross-departmental connections and train on Accounts Payable policy and procedures
Assist in process development and Standard Operating Procedures documentation for Accounts Payable
Qualifications:
HS Diploma/GED with generally 2+ years of experience in accounting or a related field. A candidate may also have any level degree or certification beyond HS Diploma/GES with 1+ year of experience.
Experience partnering with both internal and external customers
Experience working in a team environment
Ability to deliver high levels of customer service
Excellent oral and written communication is mandatory
Competencies/Skills:
Effective accounting and organizational skills required
Strong organizational and analytical skills
High degree of accuracy and attention to detail
Strong computer skills and proficient use of Excel, Word, PowerPoint
Strong knowledge of Oracle Financials
Working knowledge of AS400 systems
Drug Testing
Benefits
About Us
This job is no longer accepting applications
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