Company

Cox Automotive - USAVehicle OperationsTitle Specialist IIIndividual ContributorNo remote option; must work at a specified Cox locationNoDay

Compensation

Hourly base pay rate is $17.74 - $26.59/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

The Title Specialist II position will be responsible for the accurate and efficient processing of vehicle titles by verifying title information is correct, interacting with clients and regulatory agencies to resolve title issues. Additional responsibilities will include knowledge of departmental policies and procedures for title release, ACH payments for title release and follow-up on titles.

Essential Duties and Responsibilities:

·Review titles for negotiability, sign and reassign titles for sellers and buyers.

·Complete application for new title on behalf of clients as needed.

·Facilitate lien perfection on NextGear Capital financed collateral when required.

·Release a NextGear Capital lien on collateral that has been paid in full according to policy.

·Answer communications from all clients on title questions and issues to resolution, escalating if necessary.

·Troubleshoot and resolve title issues on behalf of all clients according to state specific title requirements.

·Communicate effectively with BMV/DMV agencies.

·Monitor aging of titles following departmental procedures and policies.

·Process documents received by clients to complete title follow-up.

·Process ACH payments for non-compliant vehicles.

·Assist in cross training existing team members.

Job Knowledge, Skills and Abilities:

·Previous vehicle title experience and title handling is not a requirement but is desired for the position.

·Must have great organizational skills and be detail oriented.

·Effective communication skills and strong customer service attitude is required.

·Ability to recognize title brands and other relevant notations related to titles is not a requirement but is desired for the position.

·Willingness to become an Indiana Notary is desired.

Education and Experience:

·High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field

·Proficient with Microsoft Office (Outlook, Word, Excel)

Physical Demands:

·Sitting and standing for extended periods of time.

·Bending and light lifting 10 lbs or less required.

·Extensive detail handwritten and computer work.

Work Environment:

·Office environment

Will be required to perform other duties as requested, directed or assigned.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.