Company

Cox Automotive - USABusiness OperationsBusiness Services Specialist IIndividual ContributorNo remote option; must work at a specified Cox locationNoDay

Compensation

Hourly base pay rate is $14.71 - $22.12/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

The Business Service Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documentation. This includes prepping and scanning titles into the system, verifying VIN details, associating titles with barcoded folders, filing and retrieving folders from a secured vault, auditing title inventory, and handling the shipping/releasing of titles.

Essential Duties and Responsibilities:

• Process, sort, and deliver incoming mail.
• Perform data entry of title-related information.
• Prepare titles and associated documents for scanning.
• Scan, verify, and associate titles to barcoded folders.
• File and retrieve folders/documents from a secured vault repository.
• Print waybills and manage outgoing title shipments/releases.
• Operate mail processing and scanning equipment.
• Clean and maintain equipment (e.g., scanners).
• Maintain an organized and clean workspace.

Qualifications:

• High School Diploma or GED required.
• Strong organizational skills with attention to detail.
• Effective verbal and written communication skills.
• Strong customer service skills.
• Ability to follow policies, procedures, and administrative protocols.
• Ability to perform repetitive tasks in a fast-paced, high-volume environment.
• Demonstrated reliability in meeting deadlines and quality standards.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Ability to work both independently and as part of a collaborative team.

Preferred Qualifications:

• Experience with 10-key data entry.
• Previous experience in document handling, mailing, or vault environment.
• Familiarity with VIN verification processes or automotive titles.
• Previous experience in a high-volume production or administrative support role.

Physical Demands:

• Ability to sit, stand, bend, reach for and pulling of folders for extended periods of time.
• Ability to perform routine and repetitive production work.
• Ability to lift up to 35lbs, and push/pull up to1200lbs on lift jack.

Work Environment:

• Office environment.
• Noise level can be loud at times.
• Variable shifts for Day and Evening.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.