Company

Cox Automotive - USAEngineering / Product DevelopmentSoftware Engineer IIIndividual ContributorHybrid - Ability to work remotely part of the weekNoDay

Compensation

Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

The Software Engineer II, ServiceNow is responsible for developing and maintaining code within ServiceNow to implement new capabilities and features, enhance performance, and ensure maintainability. The Engineer collaborates with cross-functional teams, participates in Agile ceremonies, and supports the platform through its lifecycle.

Key Responsibilities:

• Utilize technical and procedural skills to support the team’s work within ServiceNow or other relevant systems.
• Participate in design and development discussions, aiding the team in conceptualizing desired outcomes from a software engineering perspective.
• Ensure adherence to relevant technical strategies, policies, standards, and practices.
• Develop integrations between ServiceNow and other enterprise systems using REST APIs, MID Server, and Integration Hub.
• Maintain and optimize ServiceNow applications to ensure high performance and reliability.
• Identify automation opportunities and make recommendations for improvements.
• Ensure compliance with IT security policies and best practices in ServiceNow implementations.
• Provide support for ServiceNow upgrades and enhancements.
• Participate in reviews of your own work and lead reviews of colleagues’ work.
• Assist in estimating features and elements in terms of technical input, resources, time, and anticipated outcomes.
• Provide technical support, including troubleshooting and enhancements for both existing and new functionalities.
• Document processes to capture best practices, methodologies, and ensure repeatability.
• Communicate updates, challenges, and concerns to team members, managers, product owners, and other key stakeholders.

Minimum Qualifications:

• Bachelor’s degree in a related discipline and 2 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and up to 2 years’ experience; or 14 years’ experience in a related field.
• 2–4 years of experience in ServiceNow development or enterprise software development.
• Proficiency in JavaScript, Glide Scripting, and API development.
• Hands-on experience with ServiceNow modules such as ITSM, ITOM, ITAM, HRSD, and App Engine.
• Experience with integration methods such as REST APIs and Flow Designer.
• Experience with ServiceNow Scoped Applications and App Engine development.
• Familiarity with ServiceNow Flow Designer, Integration Hub, and Workflow Editor.
• Strong understanding of ServiceNow data structures, table relationships, and ACLs.
• Strong analytical and troubleshooting skills.
• Understanding of Agile development principles and experience working within an Agile development practice.
• ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) Certifications.
• ServiceNow Micro or Implementation Certifications are a plus, as well as Agile Certifications.

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.