Company

Cox Communications, Inc.Sales Operations GroupSales Operations ManagerManager - Non People LeaderCan work remotely but need to live in the specified city, state, or regionYes, 15% of the timeDay

Compensation

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow. As an Elite Broadcom VMware VCSP Partner and top partner with AWS, Azure, and Google, our solutions focus on business outcomes with embedded cyber resiliency and AI to protect today and enable tomorrow backed by the strength of the Cox family of companies.

Role Overview

The Bid Manager will be responsible for managing the pursuit lifecycle from opportunity qualification through to contract signature. This role requires a blend of commercial acumen, solution awareness, and program management discipline to “stitch together” winning proposals. Acting as the central point of coordination, the Bid Manager will ensure that RapidScale’s value proposition is clearly articulated, risks are managed, and all internal and customer stakeholders are aligned.

Key Responsibilities:

• Lead and manage the end-to-end bid process for strategic opportunities, ensuring timelines, quality standards, and governance are met.
• Partner with sales teams to qualify opportunities and develop win strategies, value propositions, and deal pursuit plans.
• Drive collaboration across solution architects, finance, delivery, and legal to create integrated, compelling proposals.
• Develop and own commercial models, ROI analyses, and pricing proposals, ensuring competitiveness and profitability.
• Facilitate reviews (delivery, red team, executive approvals) and maintain RAID logs and risk registers for each pursuit.
• Prepare and coordinate customer-facing materials including strategy papers, proposals, presentations, and orals.
• Ensure effective use of partnerships and hyperscaler relationships (AWS, Azure, Google) within pursuits.
• Track pursuit metrics, continuously improve bid processes, and share best practices across the organization.
• Act as a trusted advisor to sales leaders, providing structure, insight, and execution discipline to complex deals.

Qualifications

Minimum:

• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
• Previous experience in presales, bid management, or pursuit leadership within IT services, cloud, or MSP environments.
• Demonstrated success managing large, complex deals ($100K+ MRR or multi-million TCV).

Preferred:

• Strong background in cloud, infrastructure, and digital workplace services; ability to engage credibly with technical and non-technical stakeholders.
• Expertise in commercial modeling, pricing, and ROI analysis.
• Exceptional project management, stakeholder coordination, and presentation skills.
• Experience working in or with global SIs, MSPs, or large enterprise IT providers preferred.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.