Business Process Design & Improvement Analyst II - Order to Cash

Dealer.com

Dealer.com

IT, Design
Atlanta, GA, USA
USD 67,100-100,700 / year
Posted on Feb 21, 2026

Company

Cox Automotive - USA

Job Family Group

Business Operations

Job Profile

Business Process Design & Improvement Analyst II

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Compensation includes a base salary of $67,100.00 - $100,700.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Cox Automotive is hiring a Business Process Design & Improvement Analyst II - Order to Cash. This position will be responsible for supporting all aspects of centralized Cox Automotive Enterprise Finance and Accounting (EF&A) Order to Cash (O2C) process excellence. The Order to Cash scope includes Billing, Credit, Collections, Reimbursements, Cash Application and Reporting. This position will focus on process centralization, standardization, and optimization for Cox Automotive billing functions across policies, process, data, reporting, systems security, compliance, and financial controls. This role will also support key strategic initiatives and will build a culture of continuous process improvement within the EF&A Order to Cash functions. This position will also help to meet Cox Automotive’s strategic goals by developing plans, driving objectives, collaborating with business stakeholders, and aligning appropriate resources.

The ideal candidate will have revenue operations, continuous process improvement, change management, project management, governance, and communication experience.

RESPONSIBILITIES:

  • Support day-to-day activities of the O2C process excellence function

  • Provides Business Process Design & Improvement support within a defined organizational area or for assigned processes or process components.

  • Engages with functional / operational leaders to understand business systems, processes, objectives, challenges, and areas for improvement.

  • Establish & provide metrics for process measurement, identifying areas for improvement.

  • Designs process diagrams and evaluate current processes.

  • Measures performance against process requirements.

  • Helps support the project team by delivering consistent, timely deployment of changes, capturing risks, minimizing disruptions, and ensuring successful implementation.

QUALIFICATIONS:

  • Bachelor's Degree with 2+ years of experience in related fields (i.e., business analysis, finance, accounting, process improvement, etc.). A candidate may also have a Master's Degree with generally 1 year of experience. A non-degreed candidate will have 6+ years’ of relative experience.

  • Demonstrated problem solving and analytical thinking skills.

  • Excellent interpersonal, presentation, and collaborative skills to work effectively with teams throughout organization.

  • Must be comfortable working in situations that may be unfamiliar but can find solutions with support.

Preferred

  • Basic understanding of the implications of emerging technologies.

  • Exhibits a proactive approach to problem-solving and a keen interest in continuously expanding their knowledge base.

  • Demonstrated ability to ask insightful questions, explore new ideas, and seek out innovative solutions is highly preferred.

  • Ability to work effectively under pressure, and shift priorities quickly as required and rapidly adapt to changing environments

  • Experience with continuous improvement and project management – Six Sigma Green Belt and/or PMP a plus

  • Strong computer skills and proficient use of Excel, Word, PowerPoint

  • Strong knowledge of Oracle Financials, SAP, and other billing systems

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.