Billing Specialist I

Dealer.com

Dealer.com

Cherryville, NC, USA

Posted on May 1, 2026
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Company

Cox Automotive - USA

Job Family Group

Finance

Job Profile

Billing Specialist I

Management Level

Individual Contributor

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $0.00 - $0.00/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Billing Specialist I is an entry‑level role supporting the billing team by calling vendors to request invoices and helping ensure billing records are complete and accurate. This position is phone‑heavy and ideal for someone who is comfortable talking with vendors, following up regularly, and performing basic data entry.

No prior billing experience is required — we are looking for someone reliable, organized, and eager to learn.

Key Responsibilities

  • Make frequent outbound phone calls to vendors to request missing or outstanding invoices
  • Follow up with vendors until invoices are received and questions are answered
  • Accurately record call notes and invoice details in internal systems
  • Assist with basic invoice review and data entry
  • Stay organized while tracking multiple follow‑ups at once
  • Work closely with the billing team and supervisor for guidance and support
  • Complete repetitive tasks while maintaining accuracy and consistency

What a Typical Day Looks Like

  • Calling vendors and leaving voicemails
  • Tracking who has and hasn’t sent invoices
  • Entering invoice information into the system
  • Following up on previous calls or emails
  • Asking questions and learning billing processes with supervisor support

Required Qualifications

  • High school diploma or equivalent
  • Comfortable being on the phone for much of the day
  • Clear, professional communication skills
  • Strong attention to detail
  • Basic computer skills (Microsoft Suites)
  • Ability to stay organized and follow instructions

Preferred (But Not Required)

  • Any customer service, call‑center, administrative, or office experience
  • Data entry or clerical experience
  • Experience working with vendors or customers

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



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