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People Services Representative



People & HR
London, UK
Posted on Wednesday, May 15, 2024

About the role

We're looking for a new People Services Specialist to join our People Team, reporting to our People Services Team Lead.

Your role will never be the same day to day -there will be fast turnarounds and new initiatives to add your personal touch to and you will gain exposure to every aspect of the People function; working with recruitment, HR partners, policy leads, and reward teams. You will be solution focused, ready to get involved and adapt as the business grows and matures.

What you'll be doing

  • Own our people data; you will maintain our HR systems ensuring we have accurate information at our fingertips
  • Action employee onboarding, offboarding and contractual changes
  • Support our HR Business Partners with Employee Relations cases
  • Provide HR administration support and advice to employees and managers
  • Explain policies and processes in a clear manner, ensuring compliance in all areas
  • Review processes and implement changes - always challenging the status quo to provide a world-class people function.

What we are looking for

  • Experience in a similar position within a similar industry
  • Collaborator, someone who excels working with different departments and at all levels
  • A curious, learning mindset with a proactive focus on process improvement opportunities to make things better or simpler for the business and our people
  • Highly confidential and accurate in performing all essential duties
  • Exceptional customer service skills
  • Knowledge of Workday HCM

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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