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People Transformation Lead



People & HR
London, UK
Posted on Tuesday, June 4, 2024

We are looking for an experienced Head of People Technology with extensive knowledge of Workday and preferably ServiceNow to lead a team of analysts and oversee the implementation, maintenance, and optimization of our landscape of HR technologies. You will have a background in HR operations and experience leveraging technology to drive employee experience. You will report to Deliveroo's VP HR and, as this is a hybrid role, you will be based in our London HQ for a minimum of 3 days per week.


  • Strategy and Planning: Develop the People Technology strategy through the development of a comprehensive roadmap. Collaborate with People and Enterprise Technology leadership to identify opportunities to leverage HR technology to drive efficiency, improve processes, and enhance the employee experience.
  • Workday Optimisation and Maintenance: Lead the optimisation and ongoing maintenance of Workday, implementing additional modules and ensuring that the system meets the organisation's HR and business needs.
  • Integration Management: Oversee the integration of Workday with other HR systems and applications to ensure seamless data flow and functionality.
  • User Training and Support: Develop and deliver training programs for HR staff and end-users to maximise the utilisation of Workday's features and functionality.
  • Compliance and Security: Ensure that Workday configurations and processes comply with data security and privacy regulations, and internal policies.
  • Vendor Management: Collaborate with Workday representatives and other HR technology vendors to address system issues, upgrades, and enhancements.
  • Analysis and Reporting: Utilise Workday's reporting and analytics capabilities to provide insights and support data-driven decision-making within the HR department and across the organisation.
  • Process Improvement: Identify opportunities to streamline HR processes through the use of Workday and other HR technologies.
  • You will manage a team of two Analysts.


  • Bachelor's degree preferably in HR, Information Technology, Business Administration, or a related field.
  • Extensive experience working with Workday, including implementation, configuration, and ongoing management.
  • Experience with HR processes and best practices, with a focus on how technology can support and enhance these processes.
  • Experience leading HR technology projects, including system upgrades and integrations.
  • You will have excellent communication and influencing skills to collaborate with HR partners, ET teams, and external vendors and be able to navigate complex matrix structures.
  • Knowledge of data security and privacy regulations related to HR systems and employee data.
  • Analytical mindset with the ability to leverage data for decision-making and process improvement.
  • You will have experience managing a team.

Preferred Qualifications:

  • Workday certification or specific training in Workday configuration and administration.
  • Experience with other HR technologies and systems, such as applicant tracking systems, performance management tools, and payroll systems.

About Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a fast-growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that you may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to ensure you have an equitable opportunity to succeed.

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