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Senior Account Manager

Deliveroo

Deliveroo

Sales & Business Development
London, UK
Posted on Thursday, June 27, 2024

The Team

The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.

The Regional UK and Ireland team is responsible for driving Deliveroo’s performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. As part of the regional UKI team, you will be managing the best restaurants in the city. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our potential.

The Role

We are looking for an Account Manager to join our team in Central London with a special focus on Project Pebble. This is a rare opportunity to become a critical member of a rapidly growing tech company. You’ll be liaising with Central London’s most highly regarded restaurants, with a focus on fine dining, cool new brands and partners that have never done delivery before, to cultivate existing relationships and help them navigate the world of delivery. This is an excellent role for an outgoing individual who enjoys building and maintaining relationships.

What You’ll Be Doing

  • Maintaining and growing relationships between Deliveroo and our top Central London restaurant partners through strong communication both face-to-face and remotely
  • Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
  • Negotiating contracts and terms of partnership
  • Liaising with our restaurant and rider operations teams to improve operational efficiencies
  • Working with marketing teams to accelerate restaurant order growth
  • Working with our central Pebble team to ensure restaurants are kept in the loop
  • Innovating and presenting new ideas to increase Deliveroo growth and efficiencies

Requirements

  • 2+ years experience in account/relationship management (or similar)
  • Effective relationship-building and communication skills whether face-to-face, through phone or email
  • Strong commercial acumen and comfortable understanding and using data
  • Experience in working in a dynamic high-growth company is preferable
  • Self-starter, hard worker and well-organised
  • Ability to work autonomously whilst out meeting restaurant partners in Central London

Why Deliveroo

Our mission is to be the definitive food company. We are transforming the way the world eats by making food more convenient and accessible. We give people the opportunity to eat what they want, as they want it. We are a technology-driven company at the forefront of the most expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.

Benefits and Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.

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