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PMO Analyst



London, UK
Posted on Tuesday, July 2, 2024

About the Role:

Deliveroo is on a scale up journey to become the world's most definitive food company.In order to do that, we’re building a company where everyone can belong, grow and do the best work of their lives.

Enterprise Technology in support of this is working to become the trusted partner, providing a fantastic working environment for all employees. To do that we are undergoing a transformation, building out Enterprise level capabilities in Service Management, Automation, Workplace engineering and Service operations to create a world class Digital Workplace.

We are looking for a data driven PMO Specialist to join our team and report to the Head of Delivery

What You'll Be Doing:

Starting from the ground up you’ll lead in setting up the tools and methods to effectively run our portfolio

  • Leading the adoption of agile project management (Kanban, Lean, and Scrum) methods using standard strategies, based on templates and toolsets.
  • Monitoring existing projects to ensure timely execution and completion.
  • Gathering and analysing project data and building dashboards to present findings
  • Preparing project status reports for management review.
  • Implementing and running a “Front Door” process for taking on new work
  • Building a Demand and Resource management capability


  • A minimum of 5 year's experience as a PMO analyst, project manager, or a similar role within a technology setting.
  • Experience of process development and driving adoption of those processes.
  • Excellent knowledge of agile project management methods and processes including Kanban , Lean, and Scrum.
  • A solid understanding of Portfolio management
  • Experience of Capacity planning and Resource Management.
  • Expert in project management toolsets such as Jira
  • Experience of creating data driven performance reports & dashboards using Google LookerStudio or equivalents to show project and programme progress against defined KPI’s
  • Experience in project budgeting and reconciling forecast and actuals at the project level
  • Able to identify delivery risks and maintain a programme level risk log.
  • Excellent written communication skills, we write narratives rather than slide decks.
  • Great stakeholder management, dealing with multiple stakeholders at varied levels of the organisation.
  • You should be a self-starter, driven, and collaborative, and be comfortable adapting to change and learning quickly in a dynamic organisation.

We’re also interested in…

  • Automation experience within PMO toolsets
  • Relevant higher education and professional certifications
  • Kanban certification
  • Change Management
  • IT Service Management knowledge (V3 or V4)
  • Experience with procurement processes.

What you’ll get

You'll enjoy a modern technology-driven workplace, an excellent benefits package, and opportunities for growth and advancement. Our package includes:

  • Monthly lunch allowance on the 2nd Friday of each month
  • Free Deliveroo Plus membership with benefits such as free delivery on all orders
  • Twice-yearly performance review and yearly pay review
  • Company bonus scheme
  • Flexible cost benefits such as healthcare and cycle to work

At Deliveroo, we celebrate diversity and believe that a great workplace is one that represents the world we live in. We have no judgement when it comes to any aspect of your identity, and all we require is a passion for (most) food and a desire to be part of one of the fastest-growing startups in an exciting space.

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