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Business Development Manager - Grocery & Retail



Sales & Business Development
Kuwait City, Kuwait
Posted on Thursday, July 4, 2024

Role Overview:

As a Business Development Manager at Deliveroo, you will be pivotal in identifying, signing, and nurturing relationships with retailers and grocery partners. Your goal will be to expand Deliveroo’s portfolio of grocery and retail partners, enhancing the variety and convenience we offer to our customers. We are looking for a strategic thinker with excellent negotiation skills, an understanding of the retail and grocery landscape, and experience with driving business growth. This newly created position will report to the Head of Business Development in Kuwait where we are operating on a hybrid model and you’ll come into the office three days a week.


Identify and Prospect:

  • Research and identify potential retail and grocery partners that align with Deliveroo’s strategic goals.

  • Develop a pipeline of prospective partners through market analysis, networking, and industry events.

  • Approach, negotiate, and secure partnerships with key retailers and grocery stores.

  • Create compelling partnership proposals and presentations tailored to the needs of prospective partners.

  • Build relationships with top brands and chains to prepare onboarding on Deliveroo platform

  • Acquisition of new retail companies with strong negotiation acumen and out-of-the-box thinking

  • Put together proposals that fit the needs of the retailer while keeping Deliveroo's profitability top of mind

  • Ensure a smooth and complete integration process when bringing a partner on board, from the registration phase to the operational launch

Strategic Planning:

  • Develop and implement strategies to increase the number and quality of retail and grocery partners.

  • Collaborate with cross-functional teams, including marketing, operations, and product development, to drive initiatives that enhance partner success and satisfaction.

Market Insights:

  • Stay informed about industry trends, competitor activities, and market dynamics to inform business development strategies.

  • Provide feedback and insights to the internal team to help shape product offerings and market approaches.



  • Bachelor’s degree in Business, Marketing, or a related field.


  • 2+ years of experience in business development, sales, or partnership management, preferably within the retail or grocery sector.

  • Experience negotiating and closing business deals.

  • Fluent in Arabic and English is required

  • Proven negotiation skills

  • A fantastic communicator with a "get it done" mindset, well organised and efficient

  • Self-starter capable of driving yourself to your targets every month

  • Ability to work independently and as part of a team in a fast-paced environment.

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.


At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don't hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.

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