Responsibilities:
About the Role: We are looking for a motivated and detail-oriented intern to join our team, supporting both operational and administrative functions. This role is ideal for candidates who are eager to gain hands-on experience in operations management and administrative processes. The intern will spend approximately half of their time on both operational tasks and administrative support. ________________________________________ Key Responsibilities: Operations support 1. Operational Support & Data Analysis: Assist in strengthening the organization's monitoring of key metrics, visualizing data, presenting insights to the team, and following up on improvement plans and measures. 2. Service Research: Review service experiences, identify potential issues, and provide actionable recommendations for improvement. Administrative Support 1. Process Analysis & Optimization: Review, analyze, and optimize administrative workflows to enhance efficiency. 2. Administrative Project Management: Collect requirements, develop project plans, facilitate approvals, and drive project implementation. 3. Meeting Management: Organize and coordinate business meetings, follow up on action items, and draft meeting minutes.