126019-Outbound Service Intern

DJI

DJI

Niederlauer, Germany
Posted on Apr 24, 2025

126019-Outbound Service Intern

Location
Niederlauer

Position
Product Support and Service


Responsibilities:

1. Assist the technical support team in handling special tests, customer inquiries, and investigations related to after-sales services. 2. Support the customer service team in answering customer queries regarding after-sales issues. 3. Help respond to customer inquiries about the status of returned products under repair. 4. Provide assistance with ad-hoc tasks as needed, contributing to the smooth running of daily operations.

Requirements:

1. Bachelor’s degree or currently pursuing one. 2. Good communication and coordination skills with the ability to work with cross-functional teams. 3. Proficiency in both German and English as working languages; able to communicate effectively via email and phone. 4. Familiar with Microsoft Office and basic office tools.