126017-Dealer Support Intern

DJI

DJI

Customer Service
Niederlauer, Germany
Posted on Apr 24, 2025

126017-Dealer Support Intern

Location
Niederlauer

Position
Product Support and Service


Responsibilities:

1. Assist in providing daily technical support to dealers and help resolve after-sales issues in a timely manner. 2. Support dealer inquiries regarding repair cases, after-sales policies, and service-related topics. 3. Learn and understand the features and service workflows of Service Products to better support dealer operations. 4. Assist in various sales support tasks for Service Products, including data collection and processing, visualization of sales data, and periodic store display inspections.

Requirements:

1. Bachelor’s degree or above. 2. Proficiency in both English and German as working languages; fluency in Chinese is a plus. 3. Good communication and coordination skills with the ability to work with cross-functional teams. 4. Able to handle multple tasks. 5. Previous experience in project management or the drone industry is a plus.