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Senior Product Manager - Patient Relationship Management (x/f/m)



Product, Customer Service
Berlin, Germany
Posted on Tuesday, May 14, 2024

What we do

Join a team of passionate and hardworking entrepreneurs to transform healthcare!

Working in the product & tech team at Doctolib involves building innovative products and features to improve the daily lives of care teams and patients. We work in product teams in an agile environment, while collaborating with engineering, design, and business teams.

What you’ll do

We are looking for a Senior Product Manager (x/f/m) located in Berlin to join the Patient Relationship Management team in our B2B domain.

As a Senior Product Manager (x/f/m), your mission will be to work on one of our most foundational technologies helping health care teams manage their calendar. You will be working in a product team developing the Visit Motives and Openings functionalities for Doctolib’s core product.

Your responsibilities include but are not limited to:

  • Understand users' problems & needs across several countries, using qualitative and quantitative data.
  • Collaborate with cross-functional teams, including engineers, designers, and stakeholders, to develop innovative solutions.
  • Drive prioritization and roadmap planning, balancing customer needs, business objectives, and technical feasibility.
  • Lead the delivery autonomously, from problem definition to solution framing, specs writing, rollout and follow-up results and impact.
  • Stay up-to-date with industry best practices and emerging technologies to drive innovation.
  • Foster a culture of collaboration, innovation, and continuous learning within the product management team.

Who you are

If you don’t meet all the requirements below but believe this opportunity matches your expectations and experience, we still encourage you to apply!

  • Have at least 5 years of experience in Product Management with direct product ownership: you worked with developers, led rituals, wrote specifications driven by customer needs.
  • Base your strategic product decisions on a strong analytical mindset grounded on data and customer needs - solving complex problems.
  • Developed & launched products in a large scale B2C environment, where you needed to change the engine while it ran at full speed.
  • Always put the user in the center of your work.
  • Think global/act local and are used to working in an international environment.
  • Are fluent in English + German or French.

What we offer

  • A stock-option program for each Doctoliber
  • Additional health plan scheme with our partner Allianz
  • A dedicated onboarding program - the Doctolib Academy
  • Mental health and wellbeing offer in partnership with
  • The Doctolib Parent Care Program, including extended parental leave, meet-ups and inspiring conferences
  • A sports and wellness provider offering classes for all
  • Subsidy for lunch
  • A flexible workplace policy offering both hybrid and office-based mode
  • Flexibility days allowing to work in EU countries and the UK 10 days per year

The interview process

  • Recruiter Interview
  • Manager Interview
  • Case Study
  • Final Interview
  • Reference & Background check
  • Offer!

If you would like to find out more about tech life at Doctolib, feel free to read our latest Medium blog articles!

At Doctolib, we believe in improving access to healthcare for everyone - regardless of where you come from, what you look like. This translates into our recruitment process: Doctolib is an equal opportunity employer. We don't just accept diversity at Doctolib, we respect and celebrate it!

The more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, disability, or place of origin. If you have a disability, let us know if there's any way we can make the interview process smoother for you!

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If you wish to exercise your rights or if you have any questions about the processing of your data, you can write to us at [email protected].